(Senior Manager / Director) of Netsuite

Role Summary

The (Senior Manager / Director) of NetSuite is a senior leadership role responsible for the strategic ownership, implementation, and continuous optimization of Bazooka Companies' NetSuite ERP platform. This individual will serve as the primary subject matter expert and executive sponsor liaison for all NetSuite-related initiatives across the CPG, supply chain, and SaaS business units. The role demands a rare combination of deep technical fluency, cross-functional business acumen, and organizational change management capability.

Key Responsibilities

1. Strategic ERP Leadership

Own the NetSuite product roadmap aligned to enterprise growth objectives across CPG, supply chain, and SaaS verticals

Partner with C-suite and business unit leaders to define ERP strategy, investment priorities, and ROI metrics

Lead governance of the NetSuite platform including licensing, architecture decisions, and vendor relationships

Champion the ERP transformation agenda within the organization, ensuring sustained executive sponsorship and stakeholder alignment

2. Implementation & Program Delivery

Oversee end-to-end NetSuite implementation programs including scoping, workstream planning, go-live readiness, and hypercare

Drive delivery of core modules: Order-to-Cash (O2C), Procure-to-Pay (P2P), Record-to-Report (R2R), Inventory, WMS, and Manufacturing

Manage internal program teams and third-party SI partners; ensure on-time, on-budget delivery to agreed quality standards

Establish and maintain project governance frameworks including RAID logs, steering committee cadence, and status reporting

Lead data migration strategy and execution, including data cleansing, validation, cutover planning, and post-go-live reconciliation

3. Business Process & System Optimization

Drive continuous improvement of NetSuite configurations, workflows, saved searches, and custom scripting (SuiteScript)

Identify process gaps and system limitations; architect scalable solutions leveraging native NetSuite functionality and approved third-party integrations

Lead periodic system health checks, performance reviews, and release management aligned to NetSuite's bi-annual upgrade cycle

Collaborate with Finance, Operations, Supply Chain, and Commercial teams to enhance system adoption and data quality

4. Team Leadership & Development

Build, mentor, and manage a high-performing NetSuite team including functional analysts, technical developers, and integration specialists

Define team structure, hiring plans, and capability development roadmaps to support Bazooka's growth trajectory

Foster a culture of accountability, continuous learning, and cross-functional collaboration within the ERP function

5. AI & Digital Integration

Lead evaluation and deployment of AI-powered capabilities within and adjacent to NetSuite (e.g., intelligent automation, predictive analytics, Claude AI integration)

Partner with the Claude AI adoption team to identify ERP workflows suitable for AI augmentation and intelligent process automation

Oversee integration architecture between NetSuite and adjacent platforms including PLM (Autodesk Fusion Manage), CRM, 3PL, and BI tools

6. Compliance, Controls & Risk Management

Ensure NetSuite configurations and processes meet SOX, GAAP, and internal audit requirements

Maintain role-based access controls, security configurations, and data governance standards

Lead business continuity and disaster recovery planning for the ERP environment

Qualifications & Experience

Essential

10+ years of progressive experience with NetSuite ERP, including at least 3 years in a (Senior Manager / Director) or senior program leadership role

Demonstrated experience leading full-cycle NetSuite implementations in multi-entity, multi-currency environments

Deep expertise across Finance, Supply Chain, Inventory, and Procurement modules within NetSuite

Proven ability to manage large cross-functional programs with internal teams and SI partners

Strong business process knowledge across O2C, P2P, and R2R in CPG, manufacturing, or distribution environments

NetSuite Administrator or ERP certification (NetSuite SuiteFoundation, Administrator, or equivalent)

Experience managing data migration programs and cutover planning for major ERP go-lives

Excellent stakeholder management and executive communication skills