Under limited supervision, facilitates departmental and organizational operations. Provides leadership and expertise in the planning, development and coordination of projects within the department. Responsibilities include operationalizing project plans by gathering appropriate information, identifying and collaborating with key stakeholders, and synthesizing highly complex information. Independently develops systematic, sustainable processes and establishes their structural foundations. Serves as key resource for communication, data management, and process improvement initiatives.

Principal Responsibilities and Tasks

The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.

Autonomously facilitates and operationalizes projects to achieve established departmental and organizational goals, while considering all appropriate stakeholders.

Independently standardizes processes, communications, and tracking methods for use in ongoing project planning, sustainability, and improvement. Creates structure from ambiguous and numerous sources of information.

Develops and leads a project management plan including but not limited to: scope identification, budget planning and fiscal accountability, and ongoing communication and collaboration with team members. Independently prepares written documents, delegates tasks as necessary, and monitors and analyzes progress.

Interfaces and collaborates with key stakeholders throughout the hospital in the development, planning, and execution of projects. Autonomously assesses the need for disseminating and retrieving pertinent information, and communicates with all organizational levels as necessary.

Compiles and synthesizes highly complex data, analyzes outcomes, and prepares reports for ongoing process and outcome review. Responsible for the research and data compilation from a variety of internal and external resources to provide support for research, recruitment, grant proposals, reporting, recognition, and regulatory compliance. Reports include but are not limited to: graphical representations of data, oral presentations, written reports, and visual presentations.

Serves as an active leader for extra-departmental initiatives and hospital committees.

Work Experience

Education & Experience

Bachelor’s degree or an equivalent combination of education and experience is required.

A minimum of 2 years of professional experience in communications, special events planning, office or business management, project management, etc., is required; experience in a healthcare setting is preferred.

A master’s degree in a related field may be substituted in lieu of the two-year experience requirement.

Knowledge, Skills and Abilities

Interpersonal communication and team-building skills

Proficiency in standard computer applications, including MS Office suite applications.

Understanding and familiarity with quantitative and qualitative data, and is able to present information to a variety of audiences.

Ability to understand, analyze, synthesize and manage highly complex information.

Critical thinking skills.

Expertise in project planning, communications, budget management, and other aspects of project management.

Ability to work collegially within complex systems, take initiative to appropriately identify resources, and maintain a mature and professional working environment.

Ability to work effectively and improvise when approached with immediate deadlines and unprompted changes to the project plan.