System Administrator

Position Summary

The System Administrator / Network & Help Desk Engineer is responsible for maintaining, supporting, and optimizing the organization’s IT infrastructure, including virtualization platforms, backup solutions, endpoint management systems, and network services. This role ensures high availability, security, and performance of IT systems while providing Tier 2/3 support to end users.

Principle Responsibilities:

System Administration

Administer and maintain enterprise IT infrastructure, including servers, virtualization, and storage systems

Manage and support Nutanix hyperconverged infrastructure (HCI) environments

Perform system monitoring, patch management, upgrades, and performance tuning

Ensure system security, compliance, and adherence to IT policies

Backup & Disaster Recovery

Manage and support Veeam Backup & Replication solutions

Configure and monitor backup jobs, replication, and recovery processes

Perform regular backup validation and test restores

Develop and maintain disaster recovery (DR) procedures and documentation

Endpoint Management (SCCM / MECM)

Administer Microsoft SCCM (Endpoint Configuration Manager)

Deploy applications, patches, and updates via Software Center

Troubleshoot SCCM deployment failures and client issues

Manage OS deployments, task sequences, and software packaging

Networking

Manage and support LAN/WAN infrastructure

Configure and troubleshoot network devices (routers, switches, firewalls)

Monitor network performance and resolve connectivity issues

Manage VLANs, DHCP, DNS, VPNs, and network security controls

Help Desk & Support

Provide Tier 2/3 technical support for users and IT systems

Troubleshoot hardware, software, and network-related issues

Manage IT tickets, incidents, and service requests within SLA

Support end-user computing (Windows OS, applications, devices)

Qualifications/Experience:

Bachelor’s degree in Information Technology or related field (or equivalent experience)

3 – 6+ years of experience in system administration, networking, or IT support

Ability to be on-site daily and to provide after-hours support when needed

Technical Skills Required

Nutanix HCI (AHV, Prism)

Veeam Backup & Replication (backup, restore, DR)

Microsoft SCCM / MECM (deployments, patching, OSD)

Networking fundamentals (TCP/IP, DNS, DHCP, VLANs, VPNs)

Windows Server administration

Active Directory, Group Policy

Virtualization technologies

Preferred Skills

Experience with Azure or hybrid cloud environments

PowerShell scripting and automation

Knowledge of IT security best practices

ITIL framework familiarity

Relevant certifications (preferred):

Nutanix Certified Professional (NCP)

Veeam Certified Engineer (VMCE)

Microsoft certifications (MCSA, MD-102, etc.)

CompTIA Network+ / Security+

Key Competencies

Strong troubleshooting and analytical skills

Excellent communication and customer service skills

Ability to manage multiple priorities in a fast-paced environment

Proactive and detail-oriented approach

$90,000 - $100,000

This description has been designed to indicate the general nature and level of work being performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Crane Company. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, sexual orientation, general identity, national origin, disability or veteran status.