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Band & Orchestra Rental Operations Specialist

Sweetwater

Fort Wayne, IN · Posted September 17, 2026

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About the job

Job Requirements

Sweetwater, the nation’s #1 online retailer of pro audio equipment and musical instruments is seeking to hire Band and Orchestra Operations Specialists to add to our growing Band and Orchestra team. In this role, an Operations Specialist will support the rental, repair, and inspection teams, move and label inventory, clean and grade rental instruments, pack and ship rental instruments, and assist with the daily operations of our dynamic and growing Band and Orchestra department.

Responsibilities:

Move inventory according to proper inventory control procedures

Fulfill rental instrument contracts including navigating the rental software , cleaning instruments and instrument cases, adding accessories to instrument cases, packing and shipping rental instruments, and receiving and processing rental returns.

Supply work to inspection and repair teams in an organized and efficient manner

Other duties as assigned

Requirements and Qualifications:

Previous experience in a production or warehouse environment a plus

Experience playing at least one wind or orchestral string instrument

Ability to work safely in a warehouse environment and use non-powered equipment including pallet jacks, carts, and hand trucks

Ability to lift, push, and pull instrument cases and boxes up to 75 pounds

Ability to work while sitting or standing for long periods of time

Ability to work under pressure while maintaining patience and a positive attitude

Adept at multi-tasking and time management

Ability to thrive on change

Sweetwater "Ideal" Team-Player:

WOWs The Customer - Deep passion and desire for creating amazing customer & colleague experiences

Get sThings Done - Great work ethic and moves with a sense of urgency

Obsesses over the Details – committed to paying attention to the details

Drives Continuous Improvement – Always focusing on effective and efficient work and ways to get better

Develops the Future – committed to pursuit of growing personally & professionally and has a focus on bringing your colleagues along with you on that journey

We function best as a unified team, so relocation to our state-of-the-art campus in Fort Wayne, IN is required. Interested and qualified candidates, please apply. We look forward to exploring your #FullTimeDream with Sweetwater!

Sweetwater’s culture is one that is built on the creation and celebration of music, which unifies people from all walks of life. Our individual differences make Sweetwater stronger as a company and a better place to work. Having a truly diverse workforce allows us the opportunity to collectively respect, learn and grow from each unique perspective and experience. We have welcomed thousands of employees and families who have joined the Sweetwater team from all over the nation and the world, and we welcome you, too, to find out why we consider a career at Sweetwater the full-time dream.