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Office Assistant 2

Upstate Medical University

Syracuse, NY · Posted July 21, 2026

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About the job

Job Summary:

The Office Assistant 2 will maintain and assume responsibility for all patient imaging records and institute efficient methods of record room management. Duties include but are not limited to: Response to all requests for images and reports in a timely and professional manner, including any follow-up if needed. Will provide reports and information to physicians, patients, and staff; access RHIS system to pull and upload outside images into PACS, manage Life in Share Cloud imaging, and prepare subpoena records upon request by the Health Information Management Department. Will use a MAC Computer to upload, view, and pull imaging into Synapse and manage 2nd opinion and TOPS clinical imaging requests in a timely manner/ following Radiology protocols. Cover the Radiology File Room Front Desk as needed to answer any incoming calls and respond to image needs of both inpatients and outpatients. Utilize PACS Cube to burn CDs for patients following proper procedures for releasing patient information.

Minimum Qualifications:

For consideration for this title, you must meet one of the following minimum qualifications:

NYS Department of Civil Service Eligible list or eligible for transfer

Or

Promotional:

Must be a qualified employee of New York State and have had one year of permanent competitive or 55-b/55-c service as an office assistant, clerical or keyboarding title allocated to Grade 5 or higher. Qualifying titles are available at: https://www.cs.ny.gov/examannouncements/announcements/38687titles.cfm

Open competitive (Non-competitive, NY HELPS) Qualifications: One year of clerical experience

Work Days:

Schedule based on a 40 hour work week. Monday-Friday, Day Shift. May be required to work overtime based on operational needs.

Message to Applicants:

The position is located at the Community Campus.

Position status: Contingent/Permanent

Salary: $44,560