Sr. Marketing Operations Manager
Neo
Boston, MA · Posted July 20, 2026
Just laid off? Start here: a plan for the first weeks
More in Massachusetts job market · Non-profit & Social Impact · Operations jobs
More roles at Neo
- Field Channel Manager - West · San Francisco, CA
- Federal Sales Engineer · Washington, DC
- Finance & Operations Manager · Boston, MA
- Sales Operations Manager - Boston, MA · Boston, MA
Similar jobs
- Senior/Staff Product Manager · Civilgrid · Boston, MA
- Field Marketing Manager, Americas · Aptivio · Boston, MA
- Senior Product Manager - Digital Asset Management · Rxdefine · MA
- Marketing Manager · Next Insurance · Boston, MA
- Product Manager, AI Hybrid Remote, Boston, MA Product Manager, AI · Imagine Learning · Boston, MA
- Product Program Manager · Nvidia · Santa Clara, CA
Where Boston, MA ranks
Where Boston, MA placed in our monthly rankings, month by month. Each month stays online at its own address.
November 2026
- #1Best cities for life sciences and biotech jobs793 openings · of 41
- #1Cities with the most jobs that do not need a four-year degree in New England390 jobs · of 14
- #1Best cities for AI-skill jobs in New England21% · of 28
- #1Best cities for software and engineering jobs in New England910 openings · of 24
- #1Best all-round cities for mid-career professionals in the Northeast71 / 100 · of 26
- #1Best all-round cities for mid-career professionals in New England71 / 100 · of 11
Rankings about operations jobs
- Best cities for operations jobs #1 New York (1,429 openings)
- Best cities for operations pay after cost of living #1 Reston ($177k)
- Most requested AI skills in operations jobs #1 AI tools in daily work (2.5%)
- AI tools named most often in operations jobs #1 Claude (0.28%)
- Employers with the most operations jobs #1 Amazon (1,480 roles)
How AI is used in this kind of work
Among marketing managers, AI is already used for a large share of the tasks. Measured exposure for marketing managers: 32% (high).
Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.
Skills this job asks for
Say which you have and which you want to build. We use it to match you to jobs like this one.
About the job
About the Role
We're hiring a Senior Marketing Operations Manager to build and own the foundation of our marketing engine. This is a highly technical, high-ownership role: you'll architect the marketing tech stack, define MQL scoring and lead lifecycle logic, manage system integrations, and ensure our data flows cleanly from first touch to closed-won. You'll report to the head of marketing and work closely with Sales, RevOps, and Finance.
The right person is as comfortable in a MAP workflow builder as they are presenting pipeline attribution data to leadership.
Responsibilities
Marketing Infrastructure & Tech Stack
Own, administer, and continuously improve the marketing tech stack — MAP, CRM, intent data, enrichment, and more
Evaluate, onboard, and integrate new tools as the business scales
Maintain data integrity across all systems: deduplication, normalization, and routing logic
Document all processes, workflows, and system configurations
Partner with IT and Security on procurement, SSO, and data compliance requirements
Lead Scoring & MQL Management
Design, implement, and iterate on behavioral and demographic MQL scoring models
Define and own the lead lifecycle: from raw inquiry through MQL, SAL, and SQL
Build and maintain lead routing and assignment rules in partnership with Sales Ops
Monitor score decay, conversion rates, and funnel velocity — optimize continuously
Establish SLAs between Marketing and Sales for lead follow-up and feedback loops
System Integrations
Own the MAP-to-CRM integration (Marketo or HubSpot) and ensure bi-directional sync reliability
Manage integrations with third-party tools: intent platforms (6sense, Bombora), enrichment (Clearbit, ZoomInfo), chat, webinar, and events tech
Partner with RevOps on attribution modeling and multi-touch reporting
Troubleshoot and resolve integration failures and data sync issues proactively
Reporting & Analytics
Build and maintain dashboards for pipeline contribution, campaign performance, and funnel metrics
Own marketing's relationship with the data warehouse — work with BI/Data teams to ensure clean marketing data feeds
Provide weekly and monthly reporting to marketing leadership on MQL volume, conversion rates, and velocity
Support quarterly business reviews with pipeline attribution analysis
Campaign Operations
Partner with Demand Gen to build, QA, and deploy campaigns across email, paid, and lifecycle channels
Own email deliverability, list hygiene, and database health
Manage operational compliance: CAN-SPAM, GDPR, CCPA opt-in/out workflows
Requirements
5–8 years in Marketing Operations, Revenue Operations, or a closely related role in B2B SaaS
Expert-level experience with Marketo or HubSpot (certification preferred) and Salesforce CRM
Hands-on experience building or significantly rebuilding an MQL scoring model
Strong understanding of lead lifecycle design, funnel metrics, and attribution methodologies
Experience managing complex MAP-to-CRM integrations and third-party tool connections
Comfortable with SQL or working alongside data/BI teams to pull and validate data
Highly organized and process-driven — you document everything
Strong communicator who can translate technical concepts for non-technical stakeholders
Bachelor's degree in Marketing, Business, Information Systems, or equivalent experience
Nice to Have
Experience building a marketing tech stack from an early or mid-stage starting point
Familiarity with intent data platforms (6sense, Bombora, G2)
Experience with ABM program operations
Working knowledge of data warehouses (Snowflake, BigQuery) and BI tools (Looker, Tableau)
Prior experience at a cybersecurity company