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About the job

Job Title: Business Analyst (Journeyman)

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: Secret

Employee Type: Regular

Percentage of Travel Required: Up to 10%

Type of Travel: Local

* * *

The Opportunity:

CACI is seeking a Journeyman Business Analyst for the Global Mission Operations Support (GMOS) contract, supporting the Department of State. This role offers a unique opportunity to enhance national security through advanced IT solutions. You will collaborate with experienced professionals in an innovative environment, guiding a high-performing team to deliver excellence. The GMOS contract aims to provide world-class IT support by modernizing and maintaining applications and infrastructure using an integrated IT Service Management approach. Join us to make a meaningful impact on a program of national importance.

Responsibilities:

Develop comprehensive monthly contract status reports for portfolio teams, tracking epic progress, feature delivery milestones, action items, and risk mitigation activities

Prepare detailed weekly activity reports and project status reports summarizing sprint outcomes, backlog refinement activities, release priorities, and team capacity planning

Prepare comprehensive trip reports documenting portfolio team travel activities including sprint planning sessions, stakeholder engagements, and actionable knowledge gained

Develop and maintain integrated portfolio dashboards featuring near-real-time agile metrics including sprint progress, release burn-up charts, team velocity trends, and dependency tracking

Develop detailed quarterly spend plans for portfolio teams, projecting 12-month resource capacity across sprints and releases including labor category allocation and budget variance analysis

Collaborate with cross-functional portfolio teams to complete operational readiness checklists for product releases, documenting acceptance testing results and transition requirements

Develop comprehensive performance management plans for portfolio teams, identifying key service-level objectives (SLOs) and implementing retrospective-driven improvement initiatives

Maintain and optimize the enterprise service portfolio and catalog for agile products within ServiceNow, ensuring accuracy of product roadmaps and release schedules

Provide in-depth technical analysis for infrastructure architecture supporting portfolio teams, including impact assessments for technical debt reduction and cloud migration feasibility studies

Analyze complex requirements from portfolio teams for engineering services including user story technical specifications, infrastructure capacity planning, and CI/CD pipeline support

Qualifications:

Required:

Bachelor's degree + 4 years of experience in related fields, such as business analysis, systems analysis, IT project management, agile portfolio management, or IT service delivery; equivalencies considered.

Active Secret Clearance

Proven experience with Agile methodologies (Scrum, SAFe, or Kanban), portfolio management practices, and agile metrics analysis

Demonstrated proficiency in developing status reports, dashboards, and executive-level documentation for IT portfolios and programs

Experience with agile project management tools such as Jira, Confluence, and IT Service Management (ITSM) platforms like ServiceNow

Excellent stakeholder management and communication skills with ability to translate complex technical concepts into business-focused deliverables

Desired:

Prior experience supporting federal agencies, especially the Department of State

Professional certifications such as Certified Business Analysis Professional (CBAP), PMI-PBA, SAFe Program Consultant (SPC), or Certified Scrum Professional (CSP)

Experience with data visualization tools (Tableau, Power BI), DevOps practices, CI/CD pipelines, and cloud infrastructure (AWS, Azure)

Knowledge of Federal IT investment management processes, Earned Value Management (EVM), and experience supporting agile transformation initiatives

What You Can Expect:

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Pay Range :

There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

The proposed salary range for this position is: $86,600 - $181,800

CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.