Senior Technical Support Specialist
Fortinet
Listing collected from Fortinet's career site. NextChapter is independent of Fortinet.
Atlanta, GA · Posted July 3, 2026
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Where Atlanta, GA ranks
Where Atlanta, GA placed in our monthly rankings, month by month. Each month stays online at its own address.
November 2026
- #1Best cities for education jobs491 openings · of 47
- #1Cities with the most jobs that do not need a four-year degree in the Southeast528 jobs · of 72
- #1Best cities for software and engineering jobs in the Southeast973 openings · of 65
- #2Best all-round cities for remote workers in the Southeast87 / 100 · of 33
- #3Best cities for finance jobs641 openings · of 78
- #3Best cities for clinical jobs152 openings · of 22
Rankings about engineering jobs
- Best cities for software and engineering jobs #1 San Francisco (3,412 openings)
- Best cities for engineering pay after cost of living #1 San Mateo ($216k)
- Most requested AI skills in engineering jobs #1 AI tools in daily work (6.1%)
- AI tools named most often in engineering jobs #1 Claude (1.7%)
- Employers with the most engineering jobs #1 Amazon (2,992 roles)
How AI is used in this kind of work
Among computer user support specialists, AI is already used for a large share of the tasks. Measured exposure for computer user support specialists: 47% (high).
Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.
About the job
Fortinet a cybersecurity pioneer with over two decades of excellence. Our mission is to safeguard people, devices, and data everywhere. As we continue to shape the future of cybersecurity, Fortinet recently announced the opening of our latest global Innovation Hub in Atlanta, Georgia, where our expansion will include a team of Technical Support Specialists. We are seeking to fill the Support Specialist role, a support and escalation point for Fortinet customers and partners with the goal of enhancing our global Customer Success and Support function, providing exceptional customer service and technical help for our loyal customers and to contribute to the success of our rapidly growing business. In addition to being able to provide firsthand expertise in the day to day use of Fortinet technology, this role will also interface with QA and development to solve customer problems and identify solutions, optimizations and improvements through replication and testing.