Senior Account Manager | Retirement Plan Administrator
Cbiz MAG
Remote · Cleveland, OH · Posted November 6, 2026
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Where Cleveland, OH ranks
Where Cleveland, OH placed in our monthly rankings, month by month. Each month stays online at its own address.
November 2026
- #6Cities with the most jobs that do not need a four-year degree in the Midwest115 jobs · of 51
- #6Cities with the most jobs that do not need a four-year degree in the Great Lakes115 jobs · of 36
- #7Best cities for software and engineering jobs in the Great Lakes164 openings · of 48
- #7Best all-round cities for new graduates in the Great Lakes50 / 100 · of 16
- #7Cities hosting the most business conferences in the Great Lakes8 conferences · of 9
- #8Best cities for software and engineering jobs in the Midwest164 openings · of 59
Rankings about sales jobs
- Best cities for sales jobs #1 New York (2,774 openings)
- Best cities for sales pay after cost of living #1 Santa Clara ($175k)
- Most requested AI skills in sales jobs #1 AI tools in daily work (4.1%)
- AI tools named most often in sales jobs #1 Gong (0.93%)
- Employers with the most sales jobs #1 Charter Communications (389 roles)
How AI is used in this kind of work
AI use among sales managers is little observed so far. Measured exposure for sales managers: 4% (little observed).
Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.
Skills this job asks for
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About the job
#LI-JSS #LI-Hybrid
Essential Functions and Primary Duties
Primary contact for a specified block of business and is responsible for the overall client satisfaction on the assigned business
Perform all required Compliance Testing and related items
Reconciles assets, prepare Form 5500 and all schedules
Preparation of necessary allocations for Employer contributions and calculations such as required minimum distributions and Qualified Domestic Relations Orders
Respond to Plan sponsors in a professional and timely manner concerning issues or questions
Promote client retention and identify opportunities to build existing relationships through timely service quality
Resolve complex situations or requests
Achieve service goals established by department
Additional responsibilities as assigned
Preferred Qualifications
Bachelor’s degree in Accounting, Finance, Business, or related field
5+ years of retirement plan administration or compliance experience
Strong background in compliance testing, Form 5500 preparation, allocations, and asset reconciliation
Working knowledge of ERISA and IRS/DOL regulations related to retirement plan administration
Experience reviewing or auditing the work of others for accuracy and compliance
Familiarity with FT William software used for 5500 and compliance
Proficiency with retirement plan administration systems and Microsoft Excel
QKA, QPA ASPPA credentials, or progress toward certification
Minimum Qualifications
High School Diploma or GED
At least five years of professional, retirement plan administration, and compliance experience
Possesses advanced knowledge and understanding of industry and professional concepts, principles, practices, and procedures
Possesses expert knowledge of pertinent laws, regulations, and professional standards
Expert use of applicable technology
Proficient use of MS Office Suite (Outlook, Word, Excel, PowerPoint) and enterprise communication and travel solutions (Concur, Skype)
Experience performing work that requires initiative and leadership skills
Experience in coaching and teaching others
Qualified Pension Administrator (QPA), Qualified 401(K) Administrator (QKA)
Ability to anticipate and elicit customer needs
Ability to self-learn and develop business and technical knowledge quickly
Motivated team player with demonstrated interpersonal skills
Comfortable working with quick turnaround times and deadlines
Excellent communication skills with the ability to effectively interact with individuals at all levels of the organization
Ability to travel as necessary
CBIZ, Inc. (NYSE: CBZ) is a leading professional services advisor to middle-market businesses nationwide. With industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and technology, CBIZ delivers actionable insights to help clients anticipate what is next and discover new ways to accelerate growth. CBIZ has more than 9,500 team members across 23 major markets coast to coast.
CBIZ strives to be our team members' employer of choice by creating an environment where team members are appreciated, recognized for their contributions, and provided with opportunities to grow, both personally and professionally, throughout their careers.
Together, CBIZ and CBIZ CPAs are ranked as one of the top providers of accounting services in the United States. CBIZ CPAs is an independent CPA firm that provides audit, review and attest services, while CBIZ provides business consulting, tax and financial services. In certain jurisdictions, CBIZ CPAs operates under its previous name, Mayer Hoffman McCann P.C.