BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences.

Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention.

BronxWorks provides permanent supportive housing with an array of social services to more than 400 formerly chronically unhoused individuals and families throughout the Bronx. We strive to break the cycle of homelessness with personalized, wraparound support, empowering individuals and families to rebuild their lives with stability, dignity, and hope.

Qualifications (education, professional certifications or licenses, experience, proficiencies)

Two years related experience

Proficiency in English required; proficiency in Spanish is strongly preferred

Proficiency in modern business communications including personal computers, electronic mail, voicemail, facsimile and copier equipment

High school diploma or equivalent credentials required; Associate degree preferred.

Essential Duties and Responsibilities

Create and manage daily logs and reports, including petty cash, metro cards and banking cards

Manage and complete all office supply/equipment needs

Collect all necessary proof of purchases, receipts, for supplies, petty cash and purchases

Receive and maintain all office supplies, equipment and IT orders

Manage the phones, emails, mail and general inquires as to the program

Manage, assist and direct all walk-in clients

Assist with preparing for meetings, prepping agendas and training materials

Document progress notes for all encounters and services provided to clients

Participate in regular meetings and trainings with supervisor and other support staff

Perform additional duties as assigned

Program Specific Responsibilities

Create and maintain logs and sign in sheets for all parts of the Representative Payee service, Metro Card services and use of Petty Cash

Manage the Representative Payee portfolio of clients, completing all needed transfers of accounts and documentation for internal and external Representative payee audits

Maintain and ensure accuracy of records and documentation of all client interactions

Collaborate with CQI staff, case management and clinical staff to support program needs

Support CQI staff with audit preparation and audit reporting

Skills/Abilities

Strong writing and oral communication skills

Strong presentation skills and ability to represent the agency at functions and meetings

Ability to collect and analyze client demographics and outcome

Excellent organizational and teambuilding skills

Ability to use a computer for prolonged periods

Ability to occasionally lift and/or move up to 10 pounds

Ability to stand, walk, or sit for long periods of time

Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork

Ability to bend and retrieve objects and/or documents

Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work

BronxWorks is an equal opportunity employer committed to an inclusive workplace. We consider qualified applicants without regard to any characteristics protected by applicable federal, state, or local law. Reasonable accommodations are available to applicants with disabilities and other legally protected needs. To request an accommodation during the application process, please contact hrbenefits@bronxworks.org