Senior Staff Fraud and Risk Analyst

Intuit is a global platform company that is on a mission to power prosperity worldwide for consumers, small and mid-market businesses and the self-employed. To achieve this, the Fintech Risk organization is looking for a strong Senior Staff Fraud and Risk Analyst to strengthen our first line of defense risk and controls program within Risk Governance.

As a Senior Staff Fraud and Risk Analyst, you will partner with a wide range of cross-functional teams to understand and document our risks and controls, monitor and test the effectiveness of risk controls, and/or validate models to ensure a strong first line of defense control environment. You will deep dive into data and business processes and interact with leaders to showcase end-to-end controls at various stages of the customer lifecycle, control effectiveness, and/or model performance. More importantly, you will drive the transformation of governance work to unlock the power of data and technologies to better serve our business and customers.

Responsibilities

Understand business processes, risks, and controls quickly and in-depth with a focus on assessing and documenting risks and controls for new offerings and AI-focused initiatives while building strong relationships with stakeholders in Product, Policy, Data Science, Operations, Accounting, and Compliance

Develop strong AI risk governance frameworks with expansion-ready controls and oversight guidelines to enable successful AI-focused policy and operational Fintech Risk initiatives

Drive risk and control assessments, including documentation of process narratives, flows, and control definitions that mitigate risk to be maintained within a GRC tool

Conduct and/or participate in detailed walkthroughs and inspection testing with cross-functional teams to establish controls and determine effectiveness, identify gaps, and propose recommendations

Identify, evaluate, and document testing of controls and/or independent validation of models, systematically retaining documents that substantiate testing and validation results according to plans

Develop polished dashboards and visualization for daily control monitoring capabilities to ensure business processes are working in compliance with risk policies

Retrieve, analyze, and interpret data from various sources to determine conclusions and/or recommendations

Deep-dive into problems and resolve issues to drive conversations forward across teams independently with meaningful business outcomes

Drive remediation efforts, create and track action plans, and support the timely resolution of issues to mitigate control findings or deficiencies with stakeholder groups

Document and communicate concisely and regularly to non-technical audiences, both in verbal and written presentations

Create procedures, dashboards, alerts, scripts, AI skills, and other automations leveraging AI and other techniques to increase efficiency and productivity in risk governance processes

Perform insightful analyses of complex processes or requirements highlighting key trends and areas of focus and demonstrate a strong understanding of their association to risk and controls, policies, and/or models

Lead and shape functional strategy with proactive strategic initiative development leveraging AI at the business unit level and drive system migrations for the broader program

Operate independently in ambiguous environments and develop scalable frameworks and analytics capabilities that move the needle at the business unit level

Provide guidance and mentorship to team members across the team to grow their skills and capabilities

Follow industry trends to develop strategic solutions that are best-in-class and meet industry standards from a risk governance perspective

Qualifications

10+ years of relevant business experience including Risk, Finance, Compliance, Audit, or other related subject areas within a fintech, payment processing, lending, or online banking operations organization

Bachelor’s degree (Master’s degree preferred) in STEM, Business, Finance, Economics, or related field

Advanced experience with R, Python, and advanced SQL skills and visualization tools such as Quicksight, Tableau, or others

Advanced experience with both AI skill development and oversight of AI-focused initiatives from a risk governance perspective

Clear understanding of risk and controls management, monitoring, testing, and/or model validation methodologies

Strong project and time management skills with ability to lead, multi-task, and prioritize multiple workstreams independently while delivering effective results

Outstanding communication skills with the ability to influence decision makers and build consensus with teams

Team player with proven relationship-building skills and comfortable interacting with different levels of leadership throughout the organization independently, including executive leadership

Knowledge of statistical methods, techniques, and formulas to test and determine the reliability and soundness of results

Experience and passion with automating manual process and streamlining work systematically

Advanced analytical mindset, business acumen, and a drive/curiosity for continuous learning

Familiarity with machine learning and artificial intelligence models; knowledge of both theory and application to different use cases is a plus

Ability to independently demonstrate strong execution and operational excellence, customer-centric outcomes, and acceleration of teams

Prior leadership and strategy development experience

Experience in Fintech with a focus on risk and controls from a money movement perspective is preferred

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits ). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. The expected base pay range for this position is: Mountain View $199,500 - $270,000