Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.

Check how this applies to your own job

Skills this job asks for

Say which you have and which you want to build. We use it to match you to jobs like this one.

About the job

We’re ALTEN Technology USA, an engineering company helping clients bring groundbreaking ideas to life—from advancing space exploration and life-saving medical devices to building autonomous electric vehicles. With 3,000+ experts across North America, we partner with leading companies in aerospace, medical devices, robotics, automotive, commercial vehicles, EVs, rail, and more.

As part of the global ALTEN Group—57,000+ engineers in 30 countries—we deliver across the entire product development cycle, from consulting to full project outsourcing.

When you join ALTEN Technology USA, you’ll collaborate on some of the world’s toughest engineering challenges, supported by mentorship, career growth opportunities, and comprehensive benefits. We take pride in fostering a culture where employees feel valued, supported, and inspired to grow.

Day to Day Responsibilities:

The system Administrator will provide technical support to end users and work with other IT staff to diagnose and repair desktops, laptops, monitors, and printers at user workstations.

Support will focus primarily on, but is not limited to Windows Server Administration, Active Directory, Teams, SharePoint, Microsoft 365, Axure, AI tools, Hyper-V, VMware, and VPN.

The ideal candidate is adaptable and comfortable taking on a variety of IT troubleshooting roles.

Skills Required:

Windows Server Administration (Active Directory, Teams, SharePoint, and Microsoft 365.)

Hyper-V.

Cloud Technologies (AWS, Azure.)

Networking (Firewalls, switches, routers, Wi-Fi, ISPs.)

Vendor management.

Customer service experience.

Qualifications:

Bachelor’s degree in computer science or related field.

Relevant certifications (Microsoft, CompTIA A+, CompTIA Security+, and ITIL.)

Strong background in customer-focused IT support, able to communicate and stay patient with end users.

Hands on experience with AWS, Azure, Windows, and VMware & Hyper-V environments.

Able to learn new technologies as ALTEN evolves.

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.

Please beware of job seeker scams and see this important notice on our careers page for more information about our recruiting process.

Compliance Notice: Alten USA is a federal contractor subject to the requirements of the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA) and Executive Order 11246. We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Drug Screening Requirement: As a federal contractor, Alten USA maintains a drug-free workplace. All candidates selected for employment will be required to successfully complete a pre-employment drug screening as a condition of hire.