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Head of Guest Insight & Journey Strategy

Cruise Yacht OpCo Ltd (Miami Branch)

Fort Lauderdale, FL · Posted November 1, 2026

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About the job

...Ritz-Carlton Yacht Collection in Fort Lauderdale, FL invites a senior Guest Insights leader to shape the guest understanding strategy across the voyage lifecycle. You will lead qualitative and quantitative research, build journey maps, and translate insights into strategic...