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About the job

Account Manager (AM) supporting a strategic Artificial Intelligence program for the Intelligence Community. The AM leads a cross-functional team of AWS professionals spanning Solutions Architecture, Enterprise Support, and Professional Services to deliver cloud computing and AI solutions to mission-critical national security customers. This role requires a balance of technical leadership with senior executives, deep expertise in Cloud Computing and Artificial Intelligence, and the ability to translate complex mission requirements into scalable cloud-native solutions. The AM drives strategic account growth, manages the full customer lifecycle, and serves as the primary point of contact for executive stakeholders. Strong problem-solving, communication, and relationship management skills are essential, along with the ability to navigate the unique procurement and security requirements of the Intelligence Community.

This position requires that the candidate selected be a US Citizen and currently possess and maintain an active Top Secret security clearance.

Key job responsibilities Serve as the primary point of contact and trusted advisor for senior Intelligence Community executives, developing and executing strategic account plans that align AWS cloud and AI capabilities with customer mission objectives. Lead a cross-functional AWS team—including Solutions Architects, Professional Services, and Enterprise Support—to deliver integrated, mission-focused solutions. Translate complex IC requirements into scalable cloud-native and AI-driven architectures that meet stringent security and compliance standards. Build and maintain executive-level relationships with program managers, technical directors, and contracting officers through regular business reviews and strategic planning sessions. Drive revenue growth by managing a robust pipeline across AI, cloud migration, and mission modernization, while navigating IC-specific procurement vehicles such as IDIQs, task orders, and OTAs. Collaborate with partners to develop joint go-to-market strategies and proposals. Track key account metrics including revenue attainment, pipeline health, and customer adoption, ensuring accurate forecasting and SFDC hygiene. Contribute to organizational best practices by documenting strategic frameworks for IC account management.

About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. - 5+ years of technology sales, or 5+ years of IT and/or Management Consulting experience - 5+ years experience in Intelligence Community or DoD/DoW - Current, active US Government Security Clearance of Top Secret or above - Bachelor's degree in a technical field - Cloud Technology Certification (such as Solutions Architecture, Cloud Security Professional or Cloud DevOps Engineering)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments, restricted stock units (RSUs), and sales incentives. Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, VA, Herndon - 142,800.00 - 193,200.00 USD annually