Associate Director, Commercial Technical Solutions

The Associate Director, Commercial Technical Solutions serves as a key bridge between Business Development, Technical Operations, and Commercial Strategy at Artis BioSolutions. This role combines scientific expertise with commercial acumen to translate customer needs into technically feasible, commercially competitive, and operationally executable solutions.

The Associate Director leads RFP responses, proposal and Statement of Work (SOW) development, supports business development activities, and contributes to commercial strategy, service positioning, and marketing initiatives. This is a non-quota-carrying role requiring strong cross-functional leadership, technical understanding, and business judgment.

Key Responsibilities

Business Development & Technical Solutions

Partner with Business Development and internal stakeholders to evaluate customer opportunities, assess technical feasibility, and identify solutions aligned with Artis BioSolutions’ capabilities.

Participate in customer meetings and technical discussions to understand project requirements and support opportunity development.

Coordinate responses to Requests for Information (RFIs), Requests for Proposals (RFPs), and other customer inquiries.

Serve as a technical and commercial resource throughout the business development process.

Proposal Development, SOW Leadership & Pricing

Lead the development of SOWs and proposals, coordinating cross-functional teams to define project scope, deliverables, timelines, resources, and assumptions.

Collaborate with Technical Operations, Finance, and Commercial leadership to develop competitive pricing aligned with project requirements and business objectives.

Manage proposal timelines, internal reviews, and revisions to ensure accurate and timely delivery.

Support commercial negotiations, scope adjustments, and the transition of awarded projects into execution.

Identify opportunities to standardize proposal development, pricing methodologies, and commercial processes.

Commercial Strategy & Marketing

Contribute to commercial strategy, service portfolio positioning, and the development of customer-focused value propositions.

Gather customer feedback, competitive intelligence, and market insights to identify opportunities for differentiation and growth.

Partner with Marketing to develop technical and commercial content, including presentations, case studies, service flyers, website content, and sales enablement materials.

Represent Artis BioSolutions at industry conferences, trade shows, and customer meetings.

Cross-Functional Collaboration & Commercial Operations

Serve as a primary interface between Commercial and Technical Operations to ensure alignment on project feasibility, resource requirements, timelines, and customer commitments.

Facilitate collaboration across Process Development, Analytical Development, Process Engineering, Manufacturing, Quality, Project Management, and Finance.

Support commercial pipeline reviews, opportunity tracking, and strategic planning activities.

Drive continuous improvement of commercial workflows, tracking tools, and cross-functional processes.

Streamline the proposal development process and help drive program design

Qualifications

Bachelor’s degree in a scientific or engineering discipline and/or advanced degree (MS or PhD) preferred.

10+ years of related experience with 5+ years of experience in biotechnology, biopharmaceuticals, CDMO services, or related industries.

Strong technical understanding of biologics and/or advanced therapies, including process development, analytical development, and GMP manufacturing.

Strong understanding of the therapeutic development process including lead identification, in-vitro screening, preclinical development (including in-vivo and toxicology studies), IND-enabling development and manufacturing and clinical manufacturing. Commercial or PAI readiness experience preferred.

Experience with both allogeneic and autologous therapies preferred.

Experience in technical commercial roles, product management, business development support, or related functions.

Experience with SOW development, technical proposals, project scoping, and pricing preferred.

Excellent communication, organizational, and project management skills, with demonstrated ability to lead cross-functional initiatives.

Strong commercial acumen, strategic thinking, and ability to translate complex technical information into customer-focused solutions.

Experience in cell and gene therapy or advanced therapy CDMO services preferred.

This is a hybrid position with 2-3 days onsite in Watertown, MA.

Pay range: $180,000 - $200,000 per year. The final offer will depend on factors such as experience, skills, and qualifications.

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