MERS/Missouri Goodwill Industries is looking for an energetic, self-motivated, and professional Assistant Director of After-Retail & Logistics to join our Retail Management team! The ideal candidate will support our mission, "Changing Lives Through the Power of Work!" and embody our core values of diversity, integrity, passion, professionalism, respect, and responsibility.

If you're seeking an opportunity that empowers you to achieve new goals while pursuing a mission-driven career, then this is the perfect fit for you.

Qualifications

A bachelors degree is required; emphasis in business or logistics and supply chain are preferred.

Three years of Logistics Management or Multi-Unit Retail Management is required.

Valid driver’s license and active auto insurance in Missouri, Kansas, or Illinois are required.

Excellent interpersonal and communication skills including customer service, conflict resolution, and change management.

Great strategic planning, organizational, and creative thinking skills.

Strong time-management and organizational skills.

Leadership skills including quality decision-making, goal setting, and problem-solving using analytical, creative, and critical-thinking skills.

The ability to motivate and lead employees and hold them accountable.

Primary Duties/Responsibilities

Supervise a single Outlet Center, overseeing the pound store, warehouses, and recycling to achieve targeted sales, production, and performance metrics, including managing and maintaining vendors to maximize salvage revenue.

Visit each department regularly to monitor work progress and direct, assist, and instruct staff on their methods, procedures, and performance standards.

Regularly review departmental reports and promptly analyze them to assess trends, monitor progress related to goals, and make recommendations for changes within the retail division.

Responsible for recording and maintaining accurate information for the MDNR, DOT, IRS & other assigned reporting requirements.

Model core values to establish a culture with an understanding and commitment to safety, ethics, and quality within the store.

Provide superior internal and external customer service to ensure repeat donors, shoppers, and staff retention and de-escalate customer dissatisfaction quickly and effectively.

Coach and counsel employees concerning the performance of their job duties, including discipline up to and including termination.

Help to identify and recommend employees with proven performance for advancement.

Attend or participate in various administrative and departmental meetings to coordinate activities, resolve problems, and discuss inter-related procedures, responsibilities, and services.

Maintain knowledge of market, competition, best practices, and trends in sales techniques and strategies.

Safeguard company property and personal information from harm, damage, or theft.

Assist Human Resources or Risk Management in investigating theft, misappropriation, unethical/inappropriate behavior, or unauthorized possession of company property.

Must read, follow, model, and enforce all agency policies, procedures, and values.

Provide store coverage as necessary due to vacation schedules, terminations, etc.

Other duties as assigned

Benefits

Individual and family medical benefits for full-time employees working 30 or more hours per week.

Individual and family dental and vision benefits on the first of the month following the hire date for employees working 20 or more hours week.

Voluntary Life and AD&D Insurance on the first of the month following the hire date for employees working 20 or more hours per week.

403(B) Retirement on date of hire for employees working 20 or more hours per week.

403(B) Retirement + Employer Match after one year of employment for employees working 20 or more hours per week.

401(A) Retirement on date of hire for employees working 20 or more hours per week.

PTO Accrual up to 15 days based on hours worked.

Employee store discount

Paid holidays

Flexible Schedules

Career Growth Opportunities

MERS Missouri Goodwill is an equal-opportunity employer. MERS Goodwill does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any other non-merit factor.

MERS Missouri Goodwill requires various background and records checks upon employment.