Practice Operations Lead - Chemotherapy

Summary:

This position is responsible for coordinating the daily business operations of the clinic and assisting the Director in the operational performance of the Hospital Outpatient Department. This includes but is not limited to: obtaining authorizations for patient services, answering phones, making appointments, chart creation, and filing, assisting patients to exam rooms, taking vital signs, and discharging patients.

Responsibilities:

Leads the daily activities of the department, including preparation of staff schedules and assignments

Responsible for day-to-day business operations of the clinic

Reviews daily work and performs data entry as needed

Obtains authorizations for clinic visits, procedures and surgeries

Calls to obtain patient's diagnostic results from other sites as needed

Handles all payment transactions to include balancing at the end of the day and making deposits

Enters charges appropriately and completely as needed

May contact patients to resolve payment difficulties or arrange satisfactory payment plans

Provides assistance to patients to improve customer service

May perform patient care duties as needed to include assisting patients to and from exam rooms, obtaining vital signs, and cleaning of exam rooms in between patients

Monitors and controls clinic expenditures within budget

May be responsible for ordering office and medical supplies

Ensures practice is efficient and cost-effective

Identifies and implements cost reduction opportunities

Coordinates resolution of problems in administrative areas and ensures compliance with regulations and standards

Requirements:

A. Education/Skills

High School Diploma

Work Schedule:

5 Days - 8 Hours

Work Type:

Full Time