Housing Stability Manager - Bronx Sites

Classification: Exempt

Reports to: Assistant Director of Housing Stability and Vice President of Housing Stability

Location: Bronx Sites

Status & Hours: This is a full-time, exempt position with a regular schedule from Monday-Friday, 9:00 am to 5:00 pm. Lantern staff may be asked to change the work schedule and hours depending on the operational needs of the site and the agency.

Who We Are: Lantern Community Services helps New Yorkers impacted by homelessness move from surviving to thriving by pairing safe, supportive housing with wraparound services that build lasting stability and independence. If you believe a steady home can be the start of everything else, you’ll fit right in with our mission-first team. Lantern was also recognized as a Top 2025 Workplace by City & State New York - a great place to do meaningful work with people who care!

Where You Will Work : This position requires travel to various low-income and special needs buildings in the Bronx, including our Jasper, Cedars, Vicinitas, Lindenguild & Silverleaf sites.

About The Role:

This Housing Stability Manager oversees operations across multiple Lantern supportive housing sites in the Bronx, ensuring smooth day-to-day functioning and coordination between programs, property management, and leadership. The position requires flexibility, strong organizational skills, and the ability to travel between sites to support staff and maintain overall program effectiveness.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Referrals and Intake:

Along with Assistant Director of Housing Stability responsible for filling vacancies and managing intakes for eligible applicants for the supportive housing buildings in the Lantern portfolio using various funder programs HPD, HASA, ACS and following the CoC HUD guidelines.

Assist with leasing any new residential buildings.

Host Open Houses for new applicants.

Arrange unit viewings with various Program Directors for eligible applicants.

Collect subsidy application documentation and determine eligibility and completeness of subsidy requirements.

Provide Housing Stability team and program staff with approved applicant documentation for preparation of move-in files.

Review subsidy applications for completeness and accuracy prior to submission to property management and HPD.

Determine vacancy priorities and ensure timely filling of vacancies coordinating with funders, property management and program staff.

Ensuring occupancy levels of all current projects are at least 95% and working with site staff to determine solutions if occupancy falls below the target level.

Housing Stability

Provide guidance and monitor housing stability issues with the Housing Stability team.

Review building summaries to determine need for non-payment proceeding and follow up with leasing and housing advocacy staff.

Collaborate with Program leadership and Property Management to support tenants remaining stably housed and reduce arrears.

Monitor monthly spreadsheet report of lease renewals and subsidy recertifications for assigned Leasing Specialist and ensure leases are prepared 120 & 90 days before lease expiration date.

Facilitate lease renewal events, open houses, and One Shot Deal applications.

Facilitate, along with program staff, financial literacy workshops for tenants.

Team Supervision

Provide training, direct oversite, supervision, and support to the Housing Stability team, including Housing Stability Specialist(s) and Housing Stability Assistant(s), as they work with tenants.

Lead the team in meeting all compliance deadlines, responding to external audits, and filing timely corrections to ensure strict program compliance.

Ensure that staff performance and expertise are sufficient to meet all compliance and reporting requirements for all NYC properties.

Monitor staff completion of required trainings and oversee the review and approval of all team members' timesheets.

Track and approve all staff vacation requests and ensure sufficient coverage at building sites.

Conduct onsite inspection of leasing files and work with staff to implement corrective action plans.

Ensure Leasing team members comply with agency’s policies and procedures.

Accountable for deliverables related to vacancies, lease renewals, and arrears.

Other job-related functions, as assigned.

Required Education and Experience:

A Bachelor's degree from an accredited school OR an Associate’s degree with a minimum of 5 years of related experience.

Prior experience working in a shelter or supportive housing.

2 to 3+ years of experience providing direct service to one or more of the following populations: persons living with AIDS /HIV, formerly and chronically homeless persons and families, young adults aged out of foster care, persons with mental illness, persons with substance use disorder, or medical conditions.

Familiarity with various funder programs, such as HPD, HASA, ACS and following the CoC HUD guideline

Working knowledge of Low-Income Housing Tax Credits and Section 8 program guidelines.

Supervisory experience of 2 years or more.

Work Environment: This job operates in a supportive housing site and works with a population who experiences mental illness, addiction, disability, HIV, and other chronic illnesses.

Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs and/ or kneel. They must also use their hands to type, handle, or feel. The employee is frequently required to talk or hear and must occasionally lift and/or move up to 5 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Note: Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities.