Team Leader: Mental Health Crisis Co-Response

Become a champion of hope.

At Rosecrance , we’ve been leading the way in behavioral health services for over a century. Our team empowers individuals and families to overcome substance use and mental health challenges through compassionate care and evidence-based therapies. If you’re ready to make a meaningful impact, we’re ready to welcome you! We are looking for dedicated individuals to join our team and help deliver on our mission of hope and recovery.

Position Summary

The Crisis Co-Response Team is a recovery- and resiliency-oriented, intensive, community-based rehabilitation and outreach program. This team works in collaboration with local law enforcement to respond to mental health-related 911 calls and provide immediate behavioral health support to individuals experiencing a crisis. The program is team-based and consists of mental health rehabilitation interventions and supports designed to assist individuals in achieving and maintaining rehabilitative, resiliency, and recovery goals. Interventions are provided in natural settings and may be delivered face-to-face, by telephone, or by video conference with individuals and their family or significant supports to promote the overall well-being and benefit of the person served.

Qualifications

Master degree in counseling, social work or another related field is required

Must qualify as a QMHP

The ability to supervise, communicate clearly verbally, write concisely and legibly

Counsel, edit, estimate, evaluate, influence, measure, observe, organize, plan priorities, summarize, and continual use of good judgment.

Ability to quickly establish rapport with others

Skilled in conducting individual, family counseling, case management and motivational interviews

Ability to work as a team member.

Valid driver’s license and ability to meet Agency insurance requirements

Must have own transportation

Responsibilities

Present workshops, lectures and training to clients, families, staff and community groups as needed

Ability to engage with law enforcement in a multitude of settings for daily staffing and follow up calls

Assist leadership with grant reporting when needed.

Use available data to monitor effective team behavior in compliance with standards.

Work alongside law enforcement officers

Respond to live or active 911 calls that involve Clients experiencing Mental Health Crises

Assist Law Enforcement Officers with de-escalation during crisis calls.

Provide staff feedback on performance via team meetings, monthly supervision and annual reviews. Provide more frequent individual feedback when needed

Participate as part of the leadership team providing support to the team and other departmental staff

Complete all necessary monthly and quarterly reports by appropriate time lines

Participate in the on-call system

Complete all clinical documentation based on all appropriate regulatory requirements and Rosecrance policy

Utilize variety of treatment concepts, evidence based practices and service modalities when providing care

Demonstrate an ability to identify an individual in crisis, reduce the impact of the crisis on the individual and their supports and determine appropriate disposition

Provide leadership by demonstrating self-motivation, seeking improved performance, problem solving while meeting the needs of the staff and consumer

Serve as a member of the team, and participate in all team meetings, duties and activities as assigned.

Exhibits actions and makes decisions that align with the Rosecrance Code of Conduct and within the framework of the law.

Perform all responsibilities in compliance with the mission, vision, values, and expectations of Rosecrance.

Demonstrates strong customer service skills that incorporate the 5 tenets of the Rosecrance Way into daily practices and interactions with all stakeholders.

Serve as a role model to others and demonstrate excellent company stewardship.

Schedule:

Monday- Friday 8:30am-5:00pm with the exception of two days out of the week being 12:00pm-8:30pm

Work Location

Rosecrance Ware Center – Rockford, IL

Stationed at Winnebago County Justice Center (650 W State St, Rockford, IL) after training

Work Mode : Onsite

Compensation & Rewards

Base Pay: ( pay is based on education, experience, and credentials )

Masters (QMHP)- $63,589.75/year - $30.57/hour

Our Benefits

Rosecrance values its employees and offers a comprehensive benefits package for you and your family:

Medical, dental, and vision insurance (multiple plan options to meet your needs)

401(k) with employer match & discretionary contribution

Group Life Insurance, LTD and AD&D

Tuition assistance & licensure/certification reimbursement

Paid Time Off, sick time, bereavement leave

Referral program earning up to $1,000 per hire!

Wellness program, including an on-site gym at select facilities

Discounts at participating retailers

Daily pay available through UKG Wallet for financial flexibility

Who We Are

Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care. Join us in our mission to foster lasting recovery and transform lives.

We are committed to providing careers that make a difference in the lives of the people we serve and the people we employ. We do this through the work we do, our core mission and values, our employee resources, and especially through our purpose-driven community of opportunity and hope.

Our Health and Safety Commitment

We maintain a zero-tolerance drug-free environment, including marijuana, to prioritize safety for staff and clients. All candidates must pass an occupational health screening, ensuring a secure and healthy workplace.

Equal Employment Opportunity

Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position.

Our Partnerships

AARP Employer Pledge Program

MSEP (Military Spouse Employment Partnership).

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.