When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation’s premier propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States.

Job Summary

Has operational responsibility for a select group of dedicated drivers deployed nationwide to support districts during peak demand, extreme weather, and natural disasters

Accountable for the Airborne Team’s overall effectiveness, measured by safety performance, customer experience, and operational KPIs

Trains, develops, and motivates team members to:

Travel and deploy within 24 to 48 hours

Operate with minimal supervision in unfamiliar districts

Deliver world-class service under high-pressure conditions

Key Characteristics

Able to manage a mobile, multi-location team across various districts and regions

Able to train, inspire, and motivate employees to deploy rapidly and work independently in fast-paced, high-pressure environments

Committed to world-class safety and customer service

Duties and Responsibilities

Safety Management

Articulates a safety vision for the team and considers safety impact in all decisions

Responsible for all aspects of safety across deployments, including:

Compliance with safety codes and policies

Safe operation and condition of company vehicles

Propane deliveries performed per state and federal regulations

Excellent safety audit scores at all deployment locations

Trains employees and monitors compliance with safety policies and procedures

Coaches employees on daily behaviors, accident avoidance, adverse-weather driving, and HazMat/Tanker compliance

Reinforces safety through behavioral observations, safety briefings, “tailgate” meetings, and vehicle inspections

Customer Experience

Ensures deployments support a high-quality customer experience in every district served

Ensures team members exceed customer expectations and sustain high satisfaction

Proactively identifies customer experience problems and partners with Customer Experience Services to resolve them promptly

Ensures team members seek customer feedback and confirm needs are met during and after deployments

Follows up with receiving districts to assess customer satisfaction

Operational Efficiency & Deployment Readiness

Uses all available tools to drive productivity and deployment efficiency

Meets or exceeds performance metrics for delivery, safety, and customer service

Ensures procedures are followed so daily work is completed accurately

Reviews team performance reports and deployment metrics

Tracks deployment history, driver availability, and readiness status; creates and updates reports as needed

Coordinates travel logistics, hotel accommodations, and deployment assignments

Ensures team members can mobilize within 24 to 48 hours

Team Management

Plans, directs, and manages staffing and development of Airborne Team employees

Communicates company strategic goals effectively

Conducts timely, effective performance appraisals and ongoing coaching

Ensures all required training, CDL/HazMat/Tanker certifications, and compliance requirements are completed and current

Manages timely and accurate payroll submissions

Keeps the team updated on deployment schedules, district needs, critical performance areas, and company priorities

Addresses employee HR issues as needed

Asset Management

Responsible for maintenance and condition of the team’s vehicles, tools, supplies, and equipment

Manages procurement of equipment and supplies for deployment operations

Conducts timely inventory counts as required

Manages propane supply and ensures vehicles are deployment-ready at all times

Performs timely and accurate accounts payable approvals

Knowledge, Skills and Abilities

Communicates effectively with code enforcement officials, regulatory personnel, permitting jurisdictions, and district management across multiple locations

Reads, analyzes, and interprets reports on team performance, safety, technical procedures, and government regulations

Knowledgeable in propane operations, CDL requirements, and HazMat/Tanker regulations

Able to read and understand contracts, leases, service agreements, and vendor requirements

Strong verbal and written communication skills, with the ability to adapt style to different audiences

Education and Experience Required

High school diploma required; college degree strongly preferred

Five or more years of management experience

Experience in propane, logistics, or field operations with a mobile workforce strongly preferred

Computer skills and proficiency in Microsoft Office required

Valid CDL with HazMat and Tanker endorsements preferred

Willing and able to travel up to 50% of the time, regionally and nationally

AmeriGas Propane, Inc. is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.

AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.