Mgr of Distribution Services Training and Operations

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

Job Description:

Manager of Distribution Services Training and Operations

Distribution Services Network

Job Description

The Opportunity: Grow Your Career.

Directs, manages, and coordinates network wide Distribution Services training strategies. Creates programs based on the strategic and tactical needs of the organization and ensures compliance with L&D curriculum. Communicates and collaborates cross functionally with Home Office L&D, MarMaxx, Digital, and IE in developing and implementing training curriculum of both a managerial and technical nature. Oversees a team of Training Managers, Training Specialists and Supervisors.

Major Areas of Responsibility

Manages a team of Training Managers across the U.S.

Partners with the Distribution Network to understand training needs for all levels.

Works cross divisionally with MarMaxx and Digital to create, develop and implement new training curriculum.

Collaborates with Global L&D Sr. Leadership team to understand training initiatives globally within the Distribution Network.

Program lead for the Distribution Services Internship Program.

Collaborates with Learning and Development on Core Curriculum; scheduling for upcoming quarter, sharing feedback with Distribution Centers.

Ensures assessment and evaluation mechanisms are in place to measure the effectiveness of training programs/materials.

Provides feedback to Distribution Center Leadership team on performance and development of associate's in training.

Partners with Distribution Services Sr. Leadership team on development tools.

Leads, supports, and evaluates tools for the Distribution Centers.

Network Co-sponsor for the Shrink Committee.

Manages special projects as assigned.

Who We’re Looking For: You.

Bachelor’s degree or equivalent knowledge or experience

5+ years of experience in a supervisory role, including a minimum of 2 years of management experience 2 years of experience in facilitating groups and training techniques

Strong managerial skills

Knowledge of progressive training practices

Strong interpersonal skills

Computer program competency (Microsoft Office 365, iOS, etc.)

Professional presentation skills

Planning and organizing ability

Strong verbal and nonverbal communication skills

Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs; auto/home insurance discounts; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Address: 125 Logistics Center Parkway

Location: USA HomeGoods Distribution Center Jefferson

This position has a starting salary range of USD $117,000.00 to $152,100.00 per year. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. This position is eligible for an annual incentive as well as long-term incentives.