Loan Operations Manager
Park Avenue Group
Memphis, TN · Posted October 31, 2026
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Where Memphis, TN ranks
Where Memphis, TN placed in our monthly rankings, month by month. Each month stays online at its own address.
November 2026
- #16Cities with the most jobs that do not need a four-year degree in the Southeast64 jobs · of 72
- #20Best cities for software and engineering jobs in the Southeast133 openings · of 65
- #22Best cities for director and executive jobs in the Southeast19% · of 87
- #23Best cities for mid-career professionals in the Southeast53% · of 87
Rankings about operations jobs
- Best cities for operations jobs #1 New York (1,429 openings)
- Best cities for operations pay after cost of living #1 Reston ($177k)
- Most requested AI skills in operations jobs #1 AI tools in daily work (2.5%)
- AI tools named most often in operations jobs #1 Claude (0.28%)
- Employers with the most operations jobs #1 Amazon (1,480 roles)
How AI is used in this kind of work
Among general and operations managers, AI is already used for some of the tasks. Measured exposure for general and operations managers: 14% (some).
Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.
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About the job
Angott Search Group is partnering with a Tennessee bank to find an experienced Loan Operations Manager to oversee Loan Operations and Centralized Document Processing. This leadership role will focus on loan servicing, documentation, regulatory compliance, process improvements, and staff development while ensuring operational efficiency and accuracy.
Key Responsibilities
Lead and manage daily loan operations, centralized document processing, and department staff.
Oversee loan booking, servicing, payments, collateral documentation, and system maintenance.
Ensure accurate processing of commercial, consumer, real estate, and SBA loans.
Review loan documentation, quality control reports, and exceptions to ensure accuracy and compliance.
Oversee specialized loan transactions, including charge-offs, bankruptcies, foreclosures, and non-accruals.
Prepare and review operational, delinquency, and SBA reporting.
Collaborate with lenders, management, and internal teams to resolve issues and improve processes.
Drive operational improvements, risk management initiatives, and staff development.
Qualifications
10+ years of loan operations experience covering commercial and consumer lending.
5+ years of leadership experience managing and developing teams.
Strong knowledge of loan documentation, collateral perfection, servicing, and banking regulations.
Experience with LaserPro, Fiserv, and Microsoft Office preferred.
Excellent organizational, analytical, problem-solving, and leadership skills.
Ability to manage multiple priorities and drive operational efficiency.
Associate degree in Business or a related field, or equivalent experience.