Manager Technical Services

Job Details:

Job Summary

This role provides leadership and technical direction for Research and Development Technical Services at assigned manufacturing facilities and co-manufacturers. The R&D Technical Service Manager serves as the subject matter expert (SME) for assigned processes and acts as the owner of manufacturing instructions. The position leads plant commercialization, process validation, and continuous improvement initiatives while partnering cross-functionally with R&D Scientists, Operations, Engineering, Quality, and external suppliers. The role ensures safe, reliable, and cost-effective manufacturing execution while supporting business growth, innovation, and operational excellence.

Key Responsibilities

Serve as the subject matter expert for assigned manufacturing processes and products

Own and maintain manufacturing instructions (MI), including equipment, process settings, and cook/oven parameters

Lead and oversee process validation, plant trials, and successful commercialization activities

Support first production, new product introductions, and ongoing plant execution

Provide technical support to manufacturing teams for problem resolution and operational challenges

Lead structured problem-solving for product quality and manufacturing issues using data analysis and plant trials

Partner with R&D Scientists to ensure manufacturability and process capability during product development

Execute and support cross-qualifications, specification change qualifications, and line validations

Support new line start-ups, automation projects, repatriations, co-manufacturing transitions, and new plant start-ups

Drive process improvements, specification optimization, and cost-reduction initiatives

Apply food science and process technology principles to improve yield, quality, and consistency

Support capital planning by advising on equipment selection, design, and resource needs

Collaborate with engineering teams and external equipment suppliers to evaluate and validate new technologies

Conduct routine manufacturing instruction audits to ensure accuracy and data integrity

Utilize systems such as NPD, Global Specification Management (GSM), and DevEx proficiently

Support data and digital initiatives, including MI design and cleansing for enterprise platforms

Travel as needed to support assigned and unassigned facilities based on business priorities

Lead or support special projects and other duties as assigned

Requirements

Education

BS, MS or PhD in Food Science, Meat Science, Food Engineering or related field. No degree with minimum of 5 years relevant experience.

Experience

Minimum of 5 years of experience in food manufacturing, R&D, technical services, or process engineering

Bakery manufacturing experience is a plus

Demonstrated experience supporting plant commercialization, process validation, and manufacturing operations

Experience working with cross-functional teams in a manufacturing environment

Computer Skills

Proficient in Microsoft Office or equivalent software

Experience with manufacturing systems, data platforms, and digital tools preferred

Communication Skills

Strong verbal and written communication skills

Ability to communicate technical information clearly to both technical and non-technical audiences

Effective collaboration and stakeholder engagement capabilities

Special Skills & Physical Requirements

Strong analytical and problem-solving skills

Ability to work independently while influencing cross-functional teams

Solid understanding of food processing equipment and manufacturing systems

Willingness to travel to manufacturing facilities as required

Ability to work in manufacturing environments, including lifting up to 40 pounds and exposure to plant conditions

Supervisory Responsibilities

Management and supervisory responsibilities may be applicable, depending on assignment

Travel

Travel required based on plant assignment and business needs (may exceed 25%)

All professional team members are expected to demonstrate responsible use of approved AI tools, including safeguarding sensitive information, adhering to company policies, and validating AI-generated outputs. Individual Contributors should demonstrate the ability to integrate AI into daily work, improve efficiency through AI-enabled solutions, evaluate outputs critically, and apply professional judgment when using AI. People Leaders should demonstrate the ability to drive responsible AI adoption, enable effective use of approved solutions, identify opportunities to improve team performance through AI, and ensure accountability for the quality and accuracy of AI-supported outcomes.

Relocation Assistance Eligible: Yes

Work Shift: 1ST SHIFT (United States of America)

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Hourly Applicants ONLY -You must complete the task after submitting your application to provide additional information to be considered for employment.

The successful candidate(s) must be willing and able to perform the physical requirements of the job with or without a reasonable accommodation.

Tyson is an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, national origin, color, religion, age, genetics, sex, sexual orientation, gender identity, disability or veteran status.

We provide our team members and their families with paid time off; 401(k) plans; affordable health, life, dental, vision and prescription drug benefits; and more.

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