Among first-line supervisors of retail sales workers, AI is already used for some of the tasks. Measured exposure for first-line supervisors of retail sales workers: 26% (some).

Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.

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About the job

SUMMARY

The Branch Manager is responsible for driving sales and leading a team of outside account representatives to drive growth within a defined territory. This position creates business and territory plans, analyzes sales pipelines, ensures a high-level of customer service and generates sales individually and through the leadership of others. The Branch Manager is responsible for hiring, coaching, and training direct reports.

JOB DUTIES

Leads a team of outside account representatives to promote and sell our products and services within a defined geography.

Analyzes sales pipeline and maintain an array of opportunities to ensure that sales goals are achieved.

Develops and implements an annual business plan supporting attainment of quota and market share growth, and updates on a monthly or quarterly basis.

Create a holistic territory plan & manages net new sales process from prospecting to close.

Owns prospecting strategy, forecasting, funnel development & management, territory development and closes deals within assigned geography.

Ensures a high-level of customer service, including onsite technical assistance, and resolution of problems surrounding delivery of products and troubleshooting for customer.

Develops and maintains consultative sales relationships with all key-buying influences in each account, including multiple levels within the customer's organization.

Identifies and solicits new business and assigns accounts to appropriate account representatives.

Responsible for hiring, completing, and communicating performance evaluations, coaching, and training employees.

Reviews financial package monthly with the Operations Manager to ensure branch meets established profit goals.

Performs other job duties as assigned.

EDUCATION & EXPERIENCE

Typically requires a high school diploma or GED.

KNOWLEDGE, SKILLS, ABILITIES

Persuasive communication skills: verbal, written and presentation.

Strong interpersonal skills.

Specialty product knowledge from previous outside sales or inside sales experience required.

Adept at prospecting and using effective consultative selling principles and practices.

Exceptional level of drive and passion for results.

Strong client service relationship-building skills.

Negotiation and closing proficiency.

Ability to coach and provide feedback to direct reports.

Ability to use Microsoft Office.

Ability to handle multiple priorities simultaneously in a fast paced, deadline driven environment.

PHYSICAL DEMANDS

May be required to be on-call on nights or weekends, depending on need.

LICENSES & CERTIFICATIONS

Excellent driving record required. All company vehicles are subject to continuous video monitoring.

SUPERVISORY RESPONSIBILITY

2-5 Direct Reports

5-10 Indirect Reports