Program Manager II

LOCATION: Brooklyn, NY

REPORTS TO: Director of Residential Services- New York Residential Program

DEPARTMENT: New York City Residential Programs

SCHEDULE: Full Time

$1,000 Hiring Bonus

AGENCY & PROGRAM BACKGROUND:

MercyFirst is a not-for-profit human and social service agency that has been serving children and families in need since we were founded by the Sisters of Mercy/Hermanas de las Misericordia in 1894. Today our agency continues to address the emotional and physical needs of children and families in Brooklyn, Queens, Staten Island and across Long Island through innovative treatments and life-changing interventions. We provide community-based prevention and family foster care services, group homes in the community for struggling children and families within the child welfare and juvenile justice systems, and short-term residential services for unaccompanied migrant children. Each year, MercyFirst serves more than 3,000 children, teenagers and families overcome enormous obstacles, re-imagine their futures and develop their full potential.

MercyFirst’s Pregnant, Postpartum, Parenting (PPP) Program provides 24-hour residential care and supportive services for youth with a history of trauma and the presence of complex needs. Three agency-operated group homes provide youth with structure and supervision within family-like settings designed to provide evidence-based treatment to promote emotional and physical safety and stability, practice positive coping skills, and build healthy relationships, as well as case management services to support discharge planning through family reunification or independent housing, and youth development services to foster growth and competency in daily life skills . The residential programs provide specialized residential foster care for teens who are pregnant or parenting, and also accommodate their child .

POSITION SUMMARY:

The Program Manager is responsible for the operation of a PPP residential site (10-beds). Supervises milieu team and provides a safe and secure environment and applies Agency approved methods of behavior modification/motivation, verbal de-escalation techniques and nurturing care practices. Shifts assigned may vary and change according to Agency needs.

REQUIRED QUALIFICATIONS:

Related Bachelor’s Degree with 2 years of related experience or a High School Diploma/equivalent with 5 years of residential care experience

Valid driver’s license required

Ability and willingness to be available to respond to needs during evenings and weekends

Must successfully complete all required training

Understanding and willingness to commit to the agency’s Mission, core values, and Diversity, Equity, Inclusivity, and Belonging (DEIB).

Must obtain FDNY Certificates of fitness for Fire Drills (F-07).

Demonstrated knowledge and certification of Infant and Early Childhood care practices.

RESPONSIBILITIES:

Maintain a safe and secure environment for our youth and their families.

Coordinate and monitor the physical plant arrangements in adherence to city and state regulations.

Maintain consistent daily routines of the living unit in accordance with Agency policy and treatment plan

Supervise clients’ attendance/participation at structured activities (i.e. school, reaction, chores, meals)

Maintain a safe and secure environment for clients

Maintain consistent daily routines of the living unit in accordance with Agency policy and treatment plan

Keep appropriate staff informed of the relevant information and incidents within assigned unit.

Demonstrate knowledge of human development stages

Participate as member of treatment team

Ensure proper scheduling of YSC I and II staff and monitor same

Report behaviors believed to be symptomatic or emotional, physical or psychological disturbances

Document clients’ behaviors and activities

Hire, train, supervise and monitor the performance of assigned staff.

Review daily logs, accident reports, incident reports, etc.

Complete payroll tasks in a timely manner.

Implement and monitor all residents’ behavior management programs, residents’ allowance and savings, and unit expenses.

Monitor and maintain program’s petty cash expenses and submission.

BENEFITS/PERKS:

A comprehensive health insurance package including medical, dental and vision plans for you and your family

403B retirement benefits

Employer-paid life insurance and long-term disability insurance

Generous paid time off (vacation, personal, sick days, and 12 paid holidays)

Free employee assistance program through National EAP

Insurance discounts for our staff and their families

Trainings to support professional and personal development

Employee wellness program

Employee recognition activities

Salary Range:

$55,000 to $57,000 per year

Hiring bonus of $1,000 after 500 worked hours

MercyFirst is an inclusive, anti-racist, multicultural organization and an Equal Opportunity Employer who welcomes prospective employees from diverse backgrounds for all levels at the agency. We strive for a workforce that is reflective of the communities we serve, and do not discriminate on the basis of actual or perceived race, color, national origin, alienage or citizenship status, religion or creed, sex, sexual orientation, gender identity and/or expression, disability, age (18 and over), military status, prior record of arrest or conviction, marital status, partnership status, care giver status, pregnancy, genetic information or predisposition or genetic characteristic, unemployment status, status as a victim or witness of domestic violence, sex offenses or stalking, consumer credit history, or any other status protected by federal, state, and/or city law. This includes, but is not limited to, employment actions against and treatment of employees and applicants for employment.