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Menu Hiring? Get Started Menu Senior System Engineer (Automation) – MSP Manassas, VA $100,000 - $110,0000 About IT Helpdesk Support Tier III (MSP) We are currently looking for a IT Helpdesk Support Tier III (MSP) to join our growing team of Engineers. IT Helpdesk Support Tier III (MSP) will be joining an exciting and well established MSP with a heavy focus on Security and Cloud Solutions. We foster a collaborative work environment with and place a major emphasis on employee development through certification reimbursements, regular reviews, training, and promotion opportunities. Key Responsibilities: Develop and implement scripting solutions using ConnectWise to install software, address issues, remediate vulnerabilities, and deploy new services. Maintain and update ConnectWise: manage agent scripts, respond to alerts, monitor dashboards, and conduct periodic system reviews. Perform network-level patching and maintenance, including WAN and LAN connectivity, routers, firewalls, and security. Provide support for disaster recovery solutions. Support, patch, and maintain Microsoft technologies, including Windows Server, Exchange, SQL, and SharePoint. Support, patch, and maintain virtualization technologies such as VMware, Citrix, and Microsoft. Qualifications: Advanced understanding of VLAN and networking concepts. Knowledge of infrastructure design to evaluate project viability. Proficiency with advanced Active Directory (AD) and Azure AD concepts. Moderate experience with PowerShell scripting. Experience designing and implementing enterprise backup solutions using Veeam. Expertise in mail flow troubleshooting and spam filter management. Proficiency in SNMP troubleshooting. Strong knowledge of storage troubleshooting and concepts. Experience with RADIUS server configuration. Capability to oversee mid-grade incident response (IR). Skilled in onboarding investigations to identify issues and develop resolution plans. Strong understanding of security concepts and implementation. Ability to serve as an escalation point for Tier 2 support. Education and Experience: BA/BS in Information Systems or a related field is preferred. Relevant professional IT certifications, such as Microsoft MCP, MCSA, MCSE, Citrix CCEA or CCIA, SonicWall CSSA, ConnectWise CCPA, Cisco CCNA, or VMware VCP, are preferred. Proficiency in scripting/programming, with PowerShell preferred but other modern programming languages acceptable. Minimum of 5 years of IT experience. Benefits: Health, vision, and dental insurance. Performance-based incentives. 401k with 6% employer match. Comprehensive on-the-job training and support. Enjoyable work environment and culture. Excellent opportunities for career advancement. If you are a motivated IT professional with a passion for security and automation, we encourage you to apply and become a part of our dedicated team! Location Manassas, VA Salary $100,000 - $110,0000 About the Company Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America’s top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry. Location: Manassas, VA Job ID: BW6664 Published Date : October 21, 2026 Apply for this Job Apply To Bowman Williams Jobs New York City Chicago Washington D.C Dallas Los Angeles Houston Linkedin About The Process Find MSP Jobs See MSP Resumes 2026 MSP Salary Guide Thought Leadership Copyright © 2012 - 2024 Bowman Williams. All Rights Reserved. Privacy Policy