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Outreach Coordinator II

Icna Relief USA Programs

Hamtramck, MI · Posted October 28, 2026

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  • Excel

About the job

Job Summary:

Outreach Coordinator performs outreach activities effectively and efficiently under the guidelines of Area Manager/Regional Director.

Essential Responsibilities:

Build strategic relationships with community leadership including Masjids, Community Leaders, and Islamic Organizations

Increase awareness about the organization and its social work in the local community

Responsible for revenue collection, donor retention, bring in new to organization donors

Follow up with donors via phone, email and in person visits.

Prepare report on in-person visits with donors

Participate in community groups, steering communities, forging partnerships with supporting organizations

Perform day to day duties of all the service programs as assigned by the Field Office Area Manager

Must be available during Taraweeh prayers and Jumu’ah prayers throughout Ramadan.

Responsible for accurate data collection, documentation, record keeping and provide timely reports

Act as the first point of contact for enquiries on the field relief work

Execute national campaigns, banquets, fundraisers, and other special events of service programs

Engage needy individuals requiring social service assistance

Recruit, train, maintain and increase the local volunteer base

Attend all required company meetings

Collaborate with related organizational members and their boards

Respond promptly to all enquiries from donors and potential donors by providing information and promotion materials as required

Ensure the availability of company’s marketing materials (flyers, posters, banners etc.) at community centers, Masajid, vendors and other places

Promote and market the organization and its services

Develop new and creative initiatives to increase revenue

Produce high-quality pictures/videos and client stories from our relief services

Comply with all operational policies and procedures

Formal pantry operation with different ethnic groups

Work on the path of grants to increase financial resources.

Required Education and Experience:

Experience in management of a social work, interaction with other agencies, government bodies, and other volunteer programs.

Relevant certifications and diverse experience will be given preference

Must have a bachelor’s degree or something equivalent.

Experience with Microsoft Office products such as MS Excel, Word, Power point etc.

Excellent communication skills are mandatory.

Language/Mathematical Skills & Reasoning Ability

Fluency in the English and Arabic language is compulsory.