Account Coordinator
Emcor
IN-Fort Wayne US-IN-Indianapolis, US · Posted July 9, 2026
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Pay compared with the market
This listing does not state pay. Across 29 open account coordinator listings that state pay, the middle half runs $55,000 to $64,500 and the median is $64,500.
Listed pay is what employers advertise, not what people are paid.
How AI is used in this kind of work
Among billing and posting clerks, AI is already used for some of the tasks. Measured exposure for billing and posting clerks: 19% (some).
Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.
Skills this job asks for
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About the job
About Us
We are one of the largest mechanical, electrical, and plumbing contractors in Indiana and among the preeminent specialty contractors in the nation. We specialize in a full range of new and retrofit construction for industrial, food processing, commercial, institutional, healthcare, pharmaceutical, and bio-fuel projects.
Job Summary
Shambaugh & Son L.P. is seeking an Account Coordinator for Fire Protection National Service Division. In this role you will be responsible for supporting national account customers and branch operations by coordinating service activities, maintaining customer communication, and ensuring accurate documentation. This role is critical to delivering exceptional customer service and operational excellence.
#shambaugh #LI-TS #LI-onsite
Essential Duties & Responsibilities
Serve as a primary contact for assigned customers.
Coordinate inspections, service requests, and follow-up activities.
Monitor job status and communicate updates to customers and internal teams.
Review service documentation for accuracy and completeness.
Generate customer reports and assist with performance tracking.
Support compliance, contract requirements, and process improvement initiatives.
Collaborate with Operations, Sales, Accounting, and other departments to resolve customer needs.
Other duties as assigned.
Qualifications
2+ years of experience in customer service, account coordination, or service administration.
Strong organizational, communication, and problem-solving skills.
Proficiency in Microsoft Office (Excel, Outlook, Word, Teams).
Ability to manage multiple priorities in a fast-paced environment.
Experience in service, construction, fire protection, or facilities-related industries is preferred.
Regular and reliable attendance, including the ability to work extended hours and weekends as required.
Equal Opportunity Employer As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled.
Affirmative Action Policy
Please review our Affirmative Action Policy.
Notice to Prospective Employees Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR’s normal application process – it is probably fraudulent.