Account Program Manager

Be part of a team that unleashes the power of leading-edge technologies to help improve the health and well-being of those most vulnerable in our country and communities. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work flexibility, learning, and career development. You’ll add to your technical credentials and certifications while enjoying a generous, flexible vacation policy and educational assistance. We also have comprehensive leadership and technical development academies to help build your skills and capabilities.

Summary

Oversees program resources to achieve cost, performance, and quality objectives of the company and customer(s) for large, complex, multi-account programs. Leads project planning, tracking, and oversight to ensure project(s) are completed on-schedule and within budget.

Your role in our mission

Oversees development of work statements, scope/priority definitions and the creation of budgets and schedules for large complex programs.

Develops documents with appropriate standards and client requirements and needs. Oversees the selection of assigned personnel for projects. Ensures communication and understanding of deadlines, assignments and objectives.

Acts as point of contact with client program management. Performs ongoing review of program status; identifies risks.

Documents program progress including implementation, timelines, issues, risks and successes to maintain program course.

Assesses results and determines and implements risk mitigation solutions as appropriate.

Maintains grade and quality of program deliverables within defined and agreed upon program requirements. Identifies and resolves matters of significance impacting the productivity of several large, complex, global programs.

Oversees and implements changes and adjusts as appropriate. Interfaces with team members, stakeholders and management to anticipate and manage changes to projects, such as but not limited to, technical requirements, business requirements and schedule.

Identifies or gathers information regarding possible solutions that may create additional, different or unique project objectives or results.

Participates in discussions regarding project-related decisions and project direction at the executive level. Participates in proposal efforts and sales calls to ensure product meets client needs and specifications.

Manages expectations of client project/senior management, company management and project team for agreed upon project performance by obtaining, providing and interpreting project metrics.

Leverages corporate synergies to improve customer information technology performance. Gathers feedback from client on program results; analyzes feedback and incorporates same into future programs.

Prepares and recommends program operating and personnel budgets for approval. Monitors spending for adherence to budget, recommends variances as necessary. Balances program resources (people, budget, material, time) to optimize program objectives for several large, complex, global projects.

What we're looking for

1-3+ years of project management experience. Experience working with project management methodology such as Catalyst including budget development, project planning, control and assurance methodologies including earned value management, project management software and finance and accounting concepts and practices.

Experience working with quality management approaches and techniques.

Experience working with delivery assurance policies, procedures, and principles to ensure compliance Experience working with productivity and methodology tools that increase project efficiency and effectiveness.

Experience working with administrative processes Experience working with client vision, business objectives, and critical success factors.

Experience working with delivery assurance principles and appropriate procedures relevant to area.

What you should expect in this role

A 100% remote role with travel based on client, program, and leadership needs, anticipated up to 15% annually.

The deadline to submit applications for this posting is November 2, 2026.

The pay range for this position is $103,300.00 - $147,600.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits , and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.