Leasing Consultant
West Shore Community College
Waxhaw, NC · Posted October 26, 2026
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How AI is used in this kind of work
Among counter and rental clerks, AI is already used for some of the tasks. Measured exposure for counter and rental clerks: 20% (some).
Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.
About the job
Property Management is presently accepting resumes for a full-time Leasing Consultant for one of our apartment communities. This is an excellent opportunity to join a growing and dynamic company with a broad future and a promote-from-within company culture.
We are seeking polished, engaging and energetic salespeople with sales/customer service experience (high-end retail, leasing, hospitality, etc.) and a commitment to apply their very best in a high-energy, upscale environment that rewards your efforts. Through training, coaching and continued education we develop our leasing consultants to become the best in the industry!
In addition to a competitive hourly salary, we offer a generous commission structure, full medical and dental benefits, paid holidays, vacation time, continued training, advancement opportunities and much more!
General Summary Under the immediate supervision of the Property Manager, the Leasing Consultant is responsible for all aspects of leasing production at an apartment community.
Essential Job Duties and Responsibilities Meet, greet & tour leasing prospects
Ensure that both individual and group leasing targets are achieved for the community and proactively communicate both opportunities or threats to the Property Manager
Ensure that all online rental inquiries are responded to quickly and effectively
Have an in-depth understanding of site leasing trends, traffic patterns and product availability
Ensure all sales & leasing models are maintained to the highest standards of cleanliness and maintenance and proactively communicate any problems to the appropriate party to address
Ensure the “tour route” is maintained to the highest standard of cleanliness and maintenance and proactively communicate any problems to the appropriate party to address
Properly close the leasing process by asking for the sale.
Ensure all lead information is correct and complete within Resman and Knock
Ensure all prospects are followed up with through either email, phone or letter
Effectively manage the community waitlist and communicate with prospects as changes occur
Warm call prospects as needed
Ensure the proper execution of all screening procedures
Ensure the proper preparation and execution of the lease agreement and related move-in paperwork
Ensure the proper collection of all funds and move-in related fees
Ensure “model open” signs are put out and brought in daily and that they maintain an acceptable appearance
Provide support and assistance to all customer service efforts at the community
Completes other tasks as directed and assigned.