Director of Counseling Services

The Counseling Services department seeks a Director of Counseling Services to provide leadership in the administration, organization, counseling, staff management/training and to oversee the daily operations of the Counseling Services department for the Worcester campus.

Administrative & Leadership (45%)

Provides leadership in the administration, supervision, organization, and daily operations of Counseling Services for the University on the Worcester Campus.

Serves as a member of the Student Affairs leadership team on the Worcester Campus and advises the Worcester Senior Associate Dean accordingly.

Serve as direct supervisor for staff within Counseling Services – Worcester.

Responsible for the day-to-day clinical operation of the Center, delivering high-quality treatment services, consultation, and collaboration while, adhering to legal and ethical standards, and utilizing best practices.

Provides clinical supervision, consultation, and training to Counseling Services professional and intern staff adhering to legal and ethical standards, and best practices.

Trains new staff in Titanium and Clinical Documentation procedures and develops and implements edits and enhancements to clinical documentation and electronic medical records.

Develops and works with outside providers of psychiatry and other health related services for students.

Works to ensure, in consultation with the Executive Director, that Worcester Counseling Services are in alignment with university-wide Counseling Services practices.

Represents the university and participates as a member of the Worcester College Counseling Consortium.

Clinical Services (45%)

Responsible for individual and group counseling, case management, and intervention support for Worcester campus students.

Provide crisis assessment, intervention, and safety planning using ethical and legal standards and best practices.

Provided wellness outreach programming for a diverse student body.

Provides referrals and client case management to outside treatment providers.

Consults and collaborates with faculty/staff regarding student matters.

Develops and maintains relevant protocol for departmental operations manual.

Participates in Counselor-on-Call protocol (including weekends, after hours, break periods and holidays).

Maintain clinical notes and necessary clinical documentation, administrative forms, and electronic records in accordance with department policy, ethical standards, and state and federal laws.

Assists with Medical Leave-of-Absence (LOA) processes for students in concert with the academic support and Student Affairs offices, including exit and re-entry meetings.

Meets with students returning from mental health-related evaluations and/or impatient care to support their return to MCPHS.

Outreach, Collaboration and Other University Responsibilities (10%)

Participates in University-wide committees and programming/events including Commencement, Orientation, Open Houses, and student leader training.

Maintains knowledge related Title IX regulations and response protocol.

Responsible for the oversight of departmental budget and manages expenditures.