Residence Director

Join a Community That Transforms Lives — Welcome to American International College At American International College (AIC) , we believe in the power of education to transform lives. Located in the heart of Springfield, Massachusetts, our vibrant campus blends historic charm with modern innovation. With approximately 2,000 undergraduate and graduate students, AIC offers a close-knit, supportive culture where your work makes a meaningful impact. Our mission is to provide access to a holistic education in an inclusive environment that propels a diverse community of learners to personal growth and professional success. Guided by this purpose, we cultivate a campus where students, faculty, and staff feel a true sense of belonging, benefit from innovative education, and participate in experiences that empower them to thrive in their careers and communities. Whether you're teaching, advising, or supporting operations, you’ll be part of a collaborative team that values purpose-driven education, personal growth, and professional achievement. We are deeply committed to diversity, equity, and inclusion, and we actively seek candidates who bring unique perspectives and experiences to our campus. Make a difference where it counts. At AIC, every position plays a part in empowering students and strengthening the AIC experience. American International College is an equal opportunity employer . We are committed to building and sustaining an inclusive and equitable working and learning environments for all. We welcome applicants of all backgrounds and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic as defined by law.

Job Description:

Manages the overall operation of assigned residence hall(s). Works closely with the Director of Residence Life and Assistant Director of Residence Life to implement the overall philosophy, programming model, vision and strategic plan for AIC's residence life program.

Shares responsibility for adjudicating hall level student conduct meetings for alleged policy violations.

Serves in a duty rotation and is expected to respond on a 24-hour basis to any emergency or incident in the campus community. Nightly rounds are also a requirement of the duty rotation.

Supervises and evaluates a staff of 4-8 Resident Advisors.

Assists in the Resident Advisor recruitment, selection, and training process.

Coordinates building opening and closing procedures, as well as manages building rosters. Oversees room changes in coordination with other Residence Life professionals and manages the collection of Room Condition Reports and other appropriate building paperwork.

Supervises the Residence Hall Council and/or Special Interest Housing for their respective residence hall and personally plans at least two building programs per semester. Works with their RA staff to plan and execute one all-campus program per year under the direction of the Residence Life leadership team.

Coordinates maintenance requests for the building and develops working relationships with Maintenance, Buildings & Grounds, Housekeeping, Campus Police and Dining Services.

Devotes significant time to enhancing student development through intentional interactions, working with students to develop leadership skills, personal responsibility, and community development.

Fire safety compliance, inspection, and evacuation.

Serves as a member of an assigned departmental project, group, or committee such as the residential first year experience, or living/learning community task force.

Other duties as assigned.

Requirements:

Required Degree(s): Bachelor's degree Preferred Degree(s): Master's degree

Preferred Field of Expertise: Higher Education Administration, College Student Personnel Administration, Student Affairs Administration

Knowledge/Skills/Abilities

Ability to maintain an effective, cooperative working relationship with supervisors and co-workers.

Knowledge of all emergency procedures (fires, accidents, illnesses, etc.) and preparedness to handle them.

Understanding of student development/mentorship/coaching models to support, encourage, and follow-up with students in making better decisions.

Demonstrated experience with student and community development, supervision, and crisis management.

Applicants should possess a commitment and ability to create communities that are inclusive of diverse populations.

Additional Information:

AIC reserves the right to fill this position at a level above or below the level included in this posting.

Monday-Friday 8:30AM-4:30PM, and other days and times as assigned.