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Director of User Services

University of Arkansas System

Little Rock, AR · Posted October 23, 2026

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About the job

The University of Arkansas System encompasses public universities, community colleges, specialized divisions, and healthcare centers serving students and citizens across the state.

The Director oversees IT support services, desktop administration, end-user technology training, and system service-desk operations across the campus community.

Reporting to executive information technology leadership, the Director manages technical teams, establishes vendor contracts, and enforces technology security protocols.

Qualifications include a Bachelor's degree in information systems or related discipline, along with five or more years of technology management experience in an academic or enterprise setting.

Interested candidates should apply using the University of Arkansas System career portal.