Director of IDD Community Services
Community Options
Phoenix, AZ · Posted October 21, 2026
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November 2026
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How AI is used in this kind of work
Among social and community service managers, AI is already used for some of the tasks. Measured exposure for social and community service managers: 18% (some).
Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.
About the job
Community Options, Inc., is a national non-profit agency providing services to individuals with disabilities in 12 states.
We are now hiring a Director of IDD Community Services to provide support in Phoenix, AZ. The Director of Community Services is responsible for developing and managing in-home supports, residential services, community-based services, and Medicaid Alternative Pathways (MAPS) where applicable. This person will maintain high-quality programs in accordance with state and local regulations.
Responsibilities
Develop new programs including in-home supports, family model, host homes, and community based services, expand MAPs programs, and liaison with managed care organizations, including DDA and Innovation Coordinators
Lead and train teams to support programmatic initiatives, goals, daily routines, and the unique needs of individuals with intellectual and developmental disabilities
Oversee daily operations of in-home supports, residential services, MAPS programs where applicable, and community-based services
Liaison with referral sources to identify program placement opportunities
Ensure programs are in compliance with state licensing and reporting standards
Assist with quality assurance and program improvement activities with a focus on improving current policies, practices, and procedures
Provide training on programs, policies, and procedures to improve service delivery
Assist with recruitment, hiring, and performance management
Assist with monitoring and managing overtime
Additional tasks and responsibilities may be assigned
Employee must cooperate with the license and department staff in any inspection, inquiry, or investigation
Minimum Requirements
Bachelor's degree in social work, psychology, or related field
Master's degree preferred
Valid driver's license with a satisfactory driving record
Experience working with individuals with intellectual disabilities or behavioral health
Experience working with behavior challenged children or adults
Ability to establish a comfortable and supportive relationship with individuals receiving supports
Proficient with Microsoft Office
Why Community Options?
Competitive Insurance Benefits (Medical, Dental, Vision)
Paid Holidays, including a Birthday Holiday
Generous PTO
Employee Incentive and Discount Programs
403b Retirement Plan
Career growth opportunities
University partnerships that include tuition reduction
Community Options is an Equal Opportunity Employer M/F/D/V