Staff Software Engineer, Billing & Payments

Our Mission

Healthie is an AI-Native, ONC Certified EHR for modern outpatient healthcare.

Healthie is proud to power clinically excellent healthcare for over 40,000 providers who deliver clinically excellent healthcare - longitudinal and collaboratively, with patient and provider experiences at the center. Both healthcare and technology are undergoing unparalleled industry innovation, and it’s incredible to see the momentum - from consumers, from providers, and from reimbursement for this type of healthcare - grow exponentially.

We provide the powerful infrastructure every care delivery organization needs. On the surface this includes EHR, Scheduling, Engagement, Billing, Data, and much more. Underneath the iceberg are thousands of configurations, settings, widgets, automations, and limitless capabilities because we are an API-first platform. Our fully brandable platform makes it easy for clinics and organizations of any size to scale and never reach a limit.

Today, over 3 billion API calls are made to Healthie every month, as thousands of organizations who work with more than 21 million patients in total, rely on Healthie to deliver clinically excellent healthcare in over 35 specialties, from behavioral healthcare to complex chronic care management and personalized medicine.

We believe in the power of technology to improve access to healthcare and we’re building the rails that make this a reality. We work fast and with quality because we provide business-critical, healthcare-critical software that clinicians and patients need for a better healthcare system. We’re customer-obsessed, operate with lightning-fast processes and responses, and always share our product roadmap publicly- so customers can see what we’re building, and remain relentlessly focused on how care gets delivered.

Healthie is backed by leading investors, and while we've $42M raised to date, more importantly, we operate with fiscal responsibility and have been profitable for more than half of our time as a company. We know that building an ONC-Certified EHR is a lifetime’s body of work, and we are here to build for our customers forever.

Learn more at https://www.gethealthie.com/

About the role

Billing is how our customers get paid, and it touches every part of Healthie: providers, patients, payments, reporting, and compliance. We’re rebuilding it, and you’ll be the technical lead.

You’ll own the architecture for the new billing platform end to end: data models, backend services, GraphQL APIs, and the React/TypeScript experiences on top. You’ll set the technical direction, make the calls on what to build and how, and work directly with Product and Design. This is a greenfield-scale build inside a production Rails monolith that 40,000+ providers already rely on.

What you’ll do

Lead design and delivery of the new billing platform, from architecture through launch

Make and document the key technical decisions: data modeling, payment flows, reconciliation, and how the new system coexists with the current one

Build across the stack in Ruby on Rails, GraphQL, React, and TypeScript

Set the bar for correctness in financial workflows: testing, observability, auditability, and safe rollouts

Run design reviews and mentor engineers on the team

Partner with Product and Design to turn complex billing and payer requirements into clear, shippable scope

What makes this role different

Real ownership. You’ll shape the foundation, not inherit a roadmap. Reports to the Director of Engineering / CTO. Brand new team, with room to grow.

High stakes, high leverage. Billing errors cost our customers revenue. Billing that works well is a reason providers choose Healthie.

API-first platform. Over 3 billion API calls a month, so your design decisions have to scale.

Public roadmap. Customers see what we’re building and hold us to it.

About you

Proven & Technical: 8+ years of experience building and shipping production systems across the full stack. Strong expertise in modern web technologies such as Ruby, React, TypeScript, and GraphQL, along with experience designing backend services, APIs, and data models that support complex, high-scale applications.

Systems Thinker: You think beyond individual features and consider how systems interact across services, data layers, and user experiences. You are comfortable designing scalable architectures and solving complex technical problems that span multiple parts of the platform.

Quality Obsessed: You believe reliability and correctness are critical, especially in systems that power financial workflows. You write clean, maintainable code and ensure it is supported by thoughtful testing and observability.

Technical Leader: You naturally lead technical initiatives, guide architectural decisions, and help teams navigate complex engineering challenges. You raise the bar for engineering quality through design reviews, mentorship, and thoughtful collaboration.

Builder & Collaborator: You enjoy partnering closely with product managers, designers, and other engineers to translate complex requirements into well-designed systems and intuitive user experiences.

Mission-Driven: You’re excited by the opportunity to improve healthcare through technology and help build infrastructure that enables providers to deliver better care while running sustainable practices.

Values-Aligned: You embody Healthie’s values of Respect, Reliability, and Resilience, and thrive in a collaborative, remote-first environment where ownership, curiosity, and teamwork are valued.

Details, details

This is a full-time, hybrid position within our NYC office.

U.S. work authorization is required, Healthie does not provide sponsorship.

The salary for this position is a base between $240,000 - $280,000 plus equity, annual bonus, & benefits.

Interview Process

Quick chat with someone from our Talent team (15 minutes)

Interview with Cavan, CTO + Co-founder (30 minutes)

Complete our Pair Coding Interview (2, one hour sessions)

Meet with Micah, Director of Engineering (30 minutes)

Meet with Jonathan, VP of Engineering (20 minutes)

Reference Checks

Learn more at gethealthie.com/careers .

Healthie is subject to HIPAA and other security and privacy frameworks, and this job entails training and conformance to expectations regarding security and compliance.

Healthie participates in e-verify.

Healthie is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to and will not be discriminated against based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category. We're proud to be building a diverse and inclusive environment that encourages collaboration, creativity, and growth. Whatever your background, please apply if this is a role that would make you excited to come into work every day.