Manager Case Management

What We Offer

Schedule: M-F 8a-5p Department: Case Management Location: Scott's Hill Medical Center Remarkable Care. Remarkable Careers.

Clinical Ladder Program to help you advance your nursing career. Recognized by Forbes as one of America’s Best Employers By State for 2022 One of the nation’s 150 Best Places to Work in Healthcare by Becker’s Hospital Review Recognized as Leaders in LGBTQ+ Healthcare Equality by the Human Rights Campaign One of the Best Places to Work for Disability Inclusion by Disability:IN and the American Association of People with Disabilities One of the Best Places for Diverse & Women Managers to Work by Diversity MBA Magazine Top ratings in patient safety from The Leapfrog Group Quality and safety recognition from CMS

What You'll Do

The Manager of Case Management is responsible for oversight and management, operations and ongoing quality, productivity and efficiency for case management processes. Coordinates with facility and service line leaders to ensure continuity of care throughout the continuum. Connects with community resources and leaders to establish and maintain relationships.

What We're Looking For

Education : 4 Year / Bachelors Degree Bachelor's Degree in Nursing or Bachelor's Degree in Social Work accredited by the Council on Social Work Education or Bachelor's Degree in related healthcare field, required.

Graduate Degree, preferred.

Experience : Three years experience in Case Management or related experience, required.

Leadership experience, preferred.

Licensure/Certification: If RN, current RN licensure in appropriate state, required.

Certification in Case Mgmt. or related field, preferred.

Additional Skills (required): Current and future trends/practice in area of responsibility; regulatory and governing standards, policies and procedures; information systems and software used in area of responsibility; equipment used in performing assigned duties; application of safety and infection control policies and procedures; skills in interviewing and selection process; understanding of budgeting, staffing, payroll and purchasing processes; implementation of competency, feedback, development and progressive discipline processes; teambuilding; conflict management, and interpersonal relationship skills; principles of adult learning and teaching methods/models; decision making, project leadership and consultation; delegation and communication skills; understanding of customer needs and expectations and knowledge for improvement to exceed customer expectations. Develops and continuously improves discharge planning core processes. 24/7 department accountability.

Additional Skills (preferred): Knowledge/Competence of Microsoft office products and keyboarding.

Why Choose Novant Health?

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.

Job Opening ID

195438

The Manager of Case Management is responsible for oversight and management, operations and ongoing quality, productivity and efficiency for case management processes. Coordinates with facility and service line leaders to ensure continuity of care throughout the continuum. Connects with community resources and leaders to establish and maintain relationships.

Education : 4 Year / Bachelors Degree Bachelor's Degree in Nursing or Bachelor's Degree in Social Work accredited by the Council on Social Work Education or Bachelor's Degree in related healthcare field, required.

Graduate Degree, preferred.

Experience : Three years experience in Case Management or related experience, required.

Leadership experience, preferred.

Licensure/Certification: If RN, current RN licensure in appropriate state, required.

Certification in Case Mgmt. or related field, preferred.

Additional Skills (required): Current and future trends/practice in area of responsibility; regulatory and governing standards, policies and procedures; information systems and software used in area of responsibility; equipment used in performing assigned duties; application of safety and infection control policies and procedures; skills in interviewing and selection process; understanding of budgeting, staffing, payroll and purchasing processes; implementation of competency, feedback, development and progressive discipline processes; teambuilding; conflict management, and interpersonal relationship skills; principles of adult learning and teaching methods/models; decision making, project leadership and consultation; delegation and communication skills; understanding of customer needs and expectations and knowledge for improvement to exceed customer expectations. Develops and continuously improves discharge planning core processes. 24/7 department accountability.

Additional Skills (preferred): Knowledge/Competence of Microsoft office products and keyboarding.