Cage Manager

The Casino Cage Manager is responsible for overseeing all cage and count operations, ensuring the accurate and secure handling of company funds while maintaining strict compliance with gaming regulations and internal controls. This role directs and supports cage and count staff, including cashiers, count room reps and supervisors, to ensure efficient daily operations and exceptional guest service.

The Cage Manager is accountable for safeguarding company assets, managing cash flow, and ensuring all financial transactions are completed accurately and in accordance with company policies. This position also focuses on team development, operational efficiency, and delivering a high level of service to enhance the overall guest experience.

Success in this role requires strong attention to detail, leadership capabilities, and a commitment to maintaining integrity, security, and compliance within a fast-paced casino environment.

Oversee all daily cage operations, including cash handling, chip distribution, check cashing, and financial transactions

Ensure strict compliance with all gaming regulations, internal controls, and company policies to safeguard company assets

Supervise, coach, and develop cage staff, including cashiers and supervisors, to maintain high performance and accountability

Monitor and verify all cash flow activities, ensuring accuracy, balancing, and proper documentation of all transactions

Establish and enforce procedures for cash handling, audits, and security controls

Manage staffing levels, scheduling, and labor to meet operational demands

Conduct regular audits, inspections, and reconciliations to ensure compliance and accuracy

Address and resolve guest concerns in a professional and timely manner, maintaining a high level of guest service

Collaborate with internal departments such as Finance, Surveillance, and Compliance to support operations and investigations

Maintain accurate records and reports related to cage activity, variances, and operational performance

Support training initiatives and ensure all team members are knowledgeable of procedures, controls, and service standards

Ability to understand, analyze department budgets to include labor

Promote a positive, team-oriented environment aligned with Caesars values

All other duties as assigned

Must be 19 years of age or older

Proficient in English verbal and written

Proficient Microsoft Office programs to include, Excel, Word, PowerPoint and Outlook

Flexible to work various shifts, weekends, and holidays

High School Diploma or GED Required, college degree in Accounting or Finance is preferred

Must be able to obtain/maintain a Nebraska Racing and Gaming License

Good written and oral communication skills including having tact when dealing with difficult customers

ADDITIONAL REQUIREMENTS

Ability to push and pull up to 50 pounds

Ability to lift and carry objects up to 30 pounds

Ability to bend, stoop, twist, reach, and kneel repetitively

Safely work with provided cleaning chemical and equipment

Ascend and descend stairs and maintain equilibrium for an extended period

Must be able to work from a standing position and/or walking motion for extended period