Transportation Manager

Job Summary

The Transportation Manager is accountable for onboarding, training, coaching, mentoring, and performance management of all drivers and helpers. This role establishes and maintains strong relationships with frontline employees, provides ongoing feedback and support, and addresses employee relations matters as needed. The successful candidate will spend the majority of their workday in the field observing operations, conducting ride-alongs, reinforcing safety standards, and supporting frontline teams.

This position is responsible for monitoring operational performance, ensuring compliance with company policies and regulatory requirements, managing attendance and staffing levels, investigating incidents, and implementing continuous improvement initiatives to enhance service, safety, and productivity.

Schedule: Monday through Friday, with occasional Saturday work as business needs require. Start times may vary from as early as 3:00 AM to as late as 8:00 AM, depending on the line of business being supported.

Essential Duties and Responsibilities

Ensuring new frontline employees have tools, instruction, and feedback for successful daily duties

Meet with new frontline employees daily to ensure consistent communication and support of onboarding

Provide timely and consistent touchpoints with frontline employees.

Regular review of best practices to enhance daily performance

Focus on understanding and progress of frontline employee career goals

Identify and address improvement opportunities and collaborate with frontline employees to ensure continued success

Actively practice and seek feedback on coaching conversations.

Lead by example to ensure safety practices are paramount with each employee and

Teaching and developing an understanding of the WM Way

Conducts Root Cause Investigations for all injuries and incidents, ensuring consistent discipline and retraining.

Documents and maintains records required by regulatory agencies such as the Department of Transportation.

Reviews and audits documentation related to route operations daily (e.g., DVIRs, driver time and attendance, open tickets), following up where appropriate.

Visits customers and customer sites to evaluate and resolve safety issues, seeking service alternatives where appropriate.

Qualifications

A. Required Qualifications

Associate's Degree (accredited) or in lieu of a degree,

High School Diploma (accredited) and two (2) years of relevant work experience.

Must be at least 18 years of age and

Legally eligible to work in the country where the position is located

Driver's License Valid Driver's License Upon Hire

B. Preferred Qualifications

Successful completion of the WM Operations Manager Trainee program

Physical Requirements Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Combination: This job operates in a mix between an office environment and plant/field environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

Pay: The expected base pay range for this office/on-site position is $80,877 - $90,392. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location.

About our Benefits At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click Apply.

ABOUT WM

WM ( WM.com ) is North America's leading provider of comprehensive environmental solutions. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas‑to‑electricity plants in North America. WM’s fleet includes more than 12,000 natural gas trucks – the largest heavy‑duty natural gas truck fleet in the industry in North America. Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe. To learn more about WM and the company’s sustainability progress and solutions, visit Sustainability.WM.com .

Equal Employment Opportunity

For United States: WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

For Canada: WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.

Real ID

In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID or TSA‑approved alternative.