Home Shopping Dept. Manager

Why choose us?

Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!

At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.

Main responsibilities:

Lead and oversee Drive Up & Go (DUG) daily operations, including picking, staging, loading, and order handoff

Ensure an exceptional customer experience from order selection through delivery

Monitor order accuracy, quality, and on-time fulfillment

Supervise, train, and schedule Personal Shoppers

Track and ensure performance targets and e-commerce sales goals are met

Maintain compliance with company policies, food safety, and operational procedures

Oversee cleanliness and organization of DUG and store areas

Utilize handheld systems to manage and verify orders

Ensure proper product handling across ambient, chilled, and frozen categories

We are looking for candidates who possess the following:

Soft skills :

Customer-focused mindset with strong service orientation

Leadership and team motivation

Effective communication (with associates and customers)

Time management and prioritization

Adaptability in a fast-paced environment

Problem-solving and decision-making

Attention to detail

Reliability and accountability

Positive attitude and team collaboration

Competencies :

Operational leadership and execution

Performance management and accountability

Training and coaching associates

Order fulfillment accuracy and efficiency

Process improvement and workflow management

Compliance and policy adherence

Inventory awareness and product handling

Technology use (handheld scanners, ordering systems)

Customer experience management

Knowledge :

Store layout and product locations (ambient, chilled, frozen)

Grocery products, quality standards, and pricing

Company policies, procedures, and food safety standards

E-commerce and online order fulfillment systems

Basic math (pricing, quantities, order accuracy)

Scheduling and workforce planning basics

Workplace safety and compliance expectations

Abilities :

Ability to multi-task and manage competing priorities

Ability to lead both independently and within a team environment

Ability to quickly locate and pick items accurately

Ability to meet deadlines and time-sensitive fulfillment goals

Ability to learn and effectively use company systems and tools

Ability to follow written and verbal instructions

Ability to maintain consistent attendance and flexible scheduling

Physical ability to lift, carry, push, pull, and stand for extended periods

Ability to work efficiently in a fast-paced, high-volume environment

We also provide a variety of benefits including:

Competitive wages paid weekly

Associate discounts

Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)

Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits

Leaders invested in your training, career growth and development

An inclusive work environment with talented colleagues who reflect the communities we serve

Our Values – Click below to view video: ACI Values

Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!

Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street.

Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success.

Bring your flavor

Building the future of food and well-being starts with you. Join our team and bring your best self to the table.

Disclaimer

The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.

Albertsons is an Equal Opportunity Employer

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4).