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KNC 1st Shift Production Supervisor

Illinois Tool Works

Kernersville, NC · Posted October 28, 2026

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AI use among first-line supervisors of production and operating workers is little observed so far. Measured exposure for first-line supervisors of production and operating workers: 0% (little observed).

Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.

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About the job

Job Description:

SUMMARY

The Production Supervisor provides management oversight and support to all assigned departments and shifts

as well as assumes line management responsibilities for team members. Alongside the Manufacturing

Manager, this role will also ensure that plans are executed to meet the department and business objectives for

cost, quality, delivery, safety, housekeeping, and regulatory compliance.

ESSENTIAL JOB DUTIES

· Provide daily labor allocations to meet production schedules.

· Assures proper recording of daily labor and production reporting.

· Identify and implement preventive and corrective actions to minimize exposure to safety hazards.

· Supervises the compliance of standard work and work instructions.

· Maintain a comprehensive understanding of departmental operations, including manufacturing

processes, operator maintenance, and housekeeping requirements for all production equipment;

leverage this knowledge to troubleshoot operational issues, identify root causes of process deviations,

and support effective corrective actions.

· Audits quality in all departments daily. Implements corrective actions to address non-conformances

identified.

· Coordinates support needs with warehouse and quality services personnel to meet daily objectives.

· Provide support and direction to the team leads, inspectors, and machine operators.

· Conduct employee performance evaluations, identify development opportunities, and coordinate cross-

training/skill development initiatives to build a strong pipeline, support succession planning, and ensure

adequate operational coverage.

· Leads recruitment selection activities with the department.

· Manage employee relations to resolve employee, team, and personnel issues.

· Foster a positive, accountable culture, by modeling company values and promoting teamwork, respect,

and continuous improvement.

· Communicates daily with the Manufacturing Manager to review results of operations, waste and

quality performance, planning, scheduling issues, and align on business priorities

· Keeps the workforce informed on key company issues and information.

· Oversees and enforces adherence to scheduled training requirements for employees.

· Provides measurements for the performance of the department versus goals and objectives.

· Spearheads departmental compliance of Company safety, quality, and ISO policies, procedures,

housekeeping, SOPs, and WI’s.

· Adherence to all regulatory and company safety rules, procedures, and policies; including PPE

requirements. Required to follow all LO/TO procedures.

· Requires working a flexible work schedule on short notice, as needed.

· Perform special projects and other duties as required.

EDUCATION, EXPERIENCE AND OTHER QUALIFICATIONS

· Requires a bachelor’s degree in business administration or related field and/or 2-4 years of relevant experience.

· Strong computer skills including Microsoft Word, PowerPoint, Excel, and Outlook.

· Previous experience with QMS and ERP systems a plus.

· Excellent organizational, planning, and time management skills, and the ability to prioritize tasks when there are multiple and conflicting demands. Must be able to meet deadlines.

· Must be detail-orientated, highly accurate, and dependable.

· Strong verbal and written communication skills in English; with the ability to correspond via electronic and written communications. Bilingual Spanish is a plus.

· Ability to work independently and as part of a team.

· Ability to effectively lead and communicate positively with managers and employees at all levels of the organization.

· Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals.

· Must be comfortable working in a blended office and manufacturing environment.

· Must be able to comply with appropriate gowning procedures and wear PPE as defined by plant safety procedures.

· Must be able to frequently stand, sit, walk, reach, kneel, and lift, move, or transport up to 40lbs.

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.