HESS Administrative Coordinator

Job Description

Our HESS (Health, Environmental, Safety, & Security) team is looking for a dynamic individual to fill a new role within our department. This position provides administrative, financial, and operational support to the HESS Department, with responsibility for employee onboarding, accounting processes, recordkeeping, and general office administration. Working closely with the Director and department heads, this role ensures accuracy, timely completion of departmental processes, and compliance with company policies and procedures while supporting budget forecasting, reporting, and overall departmental operations.

Responsibilities:

Coordinates Drug & Alcohol program documentation, recordkeeping, random testing pool administration, tracking, and reporting in partnership with the Training Manager.

Coordinates seasonal employee payroll, departmental expense and budget tracking, invoice processing, vendor account setup, and related financial recordkeeping to ensure accuracy and timely processing.

Coordinates the collection, tracking, and reporting of safety metrics from Transportation and Hotel teams while maintaining accurate and organized safety documentation and records.

Coordinates employee onboarding processes, including employment contracts, Pinpoint administration, background checks, required documentation, recordkeeping, and follow-up with candidates and department leadership.

Monitors departmental inventory levels, coordinates supply ordering, maintains purchasing records, and works with vendors and internal partners to support operational needs.

Coordinates departmental business travel, including transportation, lodging, itineraries, travel documentation, and changes to existing arrangements as needed.

Requirements:

High school diploma or equivalent.

Previous administrative, office, operations, payroll, HR, or related support experience.

Ability to manage multiple priorities and deadlines in a fast-paced environment.

Strong written and verbal communication skills.

Proficiency with Microsoft Office applications, including Outlook, Word, and Excel.

Ability to handle confidential employee, financial, and compliance-related information with discretion.

Strong data-entry and recordkeeping skills.

Dedicated to delivering excellent customer service to all guests, coworkers, and vendors.

Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status)

Knowledge, Skills, and Abilities:

Excellent organization and document-management skills.

Strong attention to accuracy and follow-through.

Ability to prioritize competing responsibilities and respond to changing operational needs.

Professional judgment when handling sensitive and confidential information.

Strong interpersonal skills and ability to work effectively with employees, managers, vendors, and cross-functional teams.

Comfortable working with spreadsheets, reports, databases, and electronic recordkeeping systems.

Ability to identify missing information, follow up proactively, and keep administrative processes moving forward.

Benefits:

Cruise and Travel Privileges for you and your family ​

Health Benefits

401(k) Plan

Employee Stock Purchase Plan

Training & Professional Development

Rewards & Incentives

Our Culture…Stronger Together:

Our highest responsibility, and therefore our top priorities, are always compliance; environmental protection; and the health, safety, and well-being of our guests, the people in places we visit, and our Carnival family, both shoreside, and shipboard. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: https://www.princess.com/aboutus/culture-framework/ .

Holland America Line and Princess are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

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