Senior Engineering Manager

About the Role

We're looking for a Senior Engineering Manager to lead two squads: and . Platform owns the foundation every product squad builds on: infrastructure, CI/CD, observability, identity/auth and developer tooling. Integrations connects Super Dispatch with partners and third-party systems. Reporting to the CTO, you'll set technical and product direction for both teams, run delivery and grow your engineers, while staying hands-on in the code.

What You'll Do

Execution & delivery

Act as product owner for Platform and Integrations work: gather needs from product squads and partners, prioritize them and turn them into a clear roadmap.

Turn requirements into well-scoped, sequenced work, and set and hold delivery milestones for both teams.

Track team health at each stage of the SDLC; unblock bottlenecks and adjust process as needed.

Keep both teams aligned with other Engineering squads, and communicate roadmap, trade-offs and risk clearly to Product, Engineering and other stakeholders.

Technical leadership

Set a technical vision tied to company goals and plan ahead for scale.

Own the technical roadmap for both teams, including strategic tech debt: identify it, size the cost/benefit and drive prioritization.

Stay hands-on: write and review code in Java, Python or Go when the team needs it, and weigh in on system design, API contracts and scaling trade-offs.

Work closely with infrastructure and DevOps (cloud, Kubernetes, CI/CD, monitoring), join incident RCAs for production issues and help keep the platform reliable.

Set the bar for engineering quality: PR review standards, test coverage for new code, a rollback plan before any deploy, and monitoring and alerts that are actively maintained.

People

Run regular 1:1s, coaching and performance reviews; guide career growth and delegate ownership.

Own headcount planning, hiring and onboarding for both teams.

Track and improve engineer velocity and quality.

Competencies

If you consider yourself an eager learner, a conscientious worker, and a thoughtful, kind, supportive human, you might just thrive at Super Dispatch.

To be successful, you will need a combination of problem-solving, technical, and communication skills. We expect you are:

Proactive - you act without being told what to do. You bring new ideas to the company.

Flexible / Adaptable - you adjust quickly to changing priorities and conditions. You cope effectively with complexity and change.

Move fast - you execute quickly and get things done.

Growth driven - you seek growth in learning, efficiency, and celebrate wins.

Customer focus - you are truth-seeking individuals who can empathize with customers. You patiently listen and take feedback to solve problems for customers.

Communication - You can comfortably communicate in English (speaking and writing). You are able to share knowledge and experience with team members via documentation.

As a manager:

You are comfortable managing team members with different skill sets from your own.

You can communicate expectations clearly to all team members, solicit and deliver individual feedback frequently (not just in the scope of review periods).

You have the ability to run effective 1-on-1s, group discussions, planning sessions, and retrospectives.

You are capable of identifying the most high-value projects and keeping your team focused on these projects.

You can prioritize, create alignment, and provide clarity. Beyond being autonomous and guiding your team, you take ownership of problems that you see across the organization, even if they are beyond your defined responsibilities.

You can develop processes and remove hurdles to facilitate great and fast execution by your team.

You have a high tolerance for ambiguity and change, especially around organizational structure and the boundaries of your role. You enjoy jumping into whatever areas need attention and learning as-you-go.

You are able to make decisions in the presence of ambiguity to create clarity for your reports and teams.

You value empathetic and direct communication, particularly when giving and receiving feedback.

You have expertise and interest in growing teams: interviewing junior and senior engineers, collaborating with a recruiting team, smoothly onboarding new team members.

You have strong data-driven prioritization skills and you are unafraid to say no to any level of authority, when things don't look right.

You have the ability to make sound "code quality vs speed of development" trade-offs.

Minimum requirements

You have Advanced-level English skills, especially Speaking and Writing.

You have at least 3 years of experience managing engineering teams of 10-15 people; experience managing two teams at the same time is a strong plus.

You have 5+ years of experience developing software as an IC engineer, with strong hands-on experience in Java, Python or Golang , and you still enjoy coding.

You have product management experience: owning a roadmap, prioritizing with stakeholders and making scope trade-offs.

You have DevOps/infrastructure experience (cloud, Kubernetes, CI/CD, monitoring). Working closely with DevOps engineers counts even if it wasn't your direct report.

You have demonstrated experience in Lean/Agile management practices and have delivered several large projects in the past 3 years.

Plus points

Experience on Platform, infrastructure or SRE teams.

Experience building or managing integrations: public APIs, partner integrations, webhooks, event-driven systems (RabbitMQ, Kafka).

You have managed engineering teams at startups, particularly during periods of rapid growth and organizational change.

You have rolled out engineering and management practices (code review, performance reviews, levels and ladders) where they didn't exist before.

You've managed teams that are partially (or entirely) remote.

Hands-on experience with