Chief Operating Officer, Baystate Medical Practices

Springfield, Massachusetts, Chief Operating Officer, Baystate Medical Practices Baystate Health invites nominations and expressions of interest for the position of Chief Operating Officer, Baystate Medical Practices. As one of New England’s leading integrated academic health systems, Baystate Health serves communities across western Massachusetts through a broad network of hospitals, physician practices, and other health services. This is a significant opportunity to help shape the future of Baystate Medical Practices (BMP), a large and complex multispecialty physician enterprise comprising approximately 1,300 physicians and advanced practice providers across more than 80 practices and over 40 sites of service. Reporting directly to the Chief Physician Executive and President of Baystate Medical Practices, the COO will serve as BMP’s senior operational executive and a key partner to physician, practice, and health system leadership. The COO will provide strategic and operational leadership across the enterprise, with responsibility for translating organizational priorities into measurable improvements in access, growth, operational performance, and financial sustainability. A central priority for the next COO will be moving BMP from assessment and planning to disciplined execution. The COO will work across the physician enterprise to expand patient access and capacity, improve provider productivity and financial performance, optimize staffing and workflows, and create greater consistency and accountability across practices. The individual will bring rigor to how performance is measured and managed while building an operating model that supports both enterprise-wide priorities and the distinct needs of individual specialties and practices. The COO will join Baystate Health at an important time for its physician enterprise. Working in close partnership with clinical and administrative leaders, the COO will help strengthen BMP’s physician-led operating model and build the infrastructure, processes, and leadership capabilities needed to support continued improvement and growth. The COO will also play an important role in integrating new practices, clinicians, services, and partnerships while ensuring that BMP is positioned to meet the evolving needs of patients and communities across the region. The ideal candidate will be an accomplished healthcare executive with significant leadership experience in a large, complex physician enterprise or multispecialty ambulatory network. The successful candidate will bring a demonstrated record of improving operational and financial performance, expanding access and capacity, strengthening physician and APP engagement, and leading change across diverse clinical practices. The individual will be a collaborative and visible leader who combines strategic thinking with a hands-on approach to execution and can build trust and alignment across a complex, matrixed organization. Korn Ferry is assisting Baystate Health with this critical recruitment. Applications should include a detailed curriculum vitae and a letter of interest. To ensure full consideration, inquiries, nominations, and applications should be submitted electronically, in confidence, to anna.flagg@kornferry.com