Director of Environmental Services

Position Title: Director of Environmental Services Schedule: Full time, Monday – Friday Salary: $85,000 - $95,000

Location: Charlotte, NC

Who We Are:

At The Cypress of Charlotte, we offer more than just a workplace—we offer a vibrant, resort-style environment where meaningful work meets a strong sense of community. As Charlotte’s premier Life Plan Community, nestled on 65 scenic acres in SouthPark, The Cypress blends luxury living with compassionate care. Our team is made up of talented, diverse professionals who are deeply committed to making a positive impact every day. If you're looking for a warm, supportive setting where your contributions are valued and your work truly matters, The Cypress of Charlotte is a place where you can thrive!

What We Offer:

Medical, dental, and vision insurance

Life insurance

AD&D insurance

Long-term disability insurance

401(k) with company match

Generous PTO and paid holidays

Employee assistance program

On the Bus Line with discounted bus tickets

Employee discount program

Employee appreciation bonuses

Free employee meals and parking

Optional Daily Pay – Work today, get paid today

An exceptional work environment!

The Cypress of Charlotte is seeking a Director of Environmental Services to join our team! This hands-on leader is primarily responsible for the care and cleaning of all aspects of the community; controlling the quality and timeliness of all work originating in the laundry; hiring, training and supervising all housekeeping and laundry personnel, procuring supplies, chemicals and equipment, assisting with budget preparation, and operating within budgetary guidelines.

Primary Responsibilities:

Supervises the performance of all housekeeping personnel through personal inspections and other quality control techniques.

Selects, trains, evaluates and disciplines all housekeeping personnel.

Keeps require records, logs, and reports.

Inspects all housekeeping and laundry equipment regularly for proper functioning and safety.

Coordinates apartment refurbishing with the Plant Services Director.

Coordinates department functions with those of other departments.

Other Duties :

Participates in the research, preparation and writing of the department budget.

Operates the Department within budget guidelines.

Implements and monitors safety program of the department and all infection control policies and procedures.

Orders necessary supplies, chemicals, and equipment.

Tests and evaluates new products to improve efficiency.

Complies with all federal, state, and local codes, laws and regulations governing the Community and the Community Health Center.

Delegates authority to supervisory staff for task details to facilitate the smooth flow of materials and services.

Attends in-service training and education sessions, as assigned.

Performs specific work duties and responsibilities as assigned by supervisor.

Key Qualifications:

Five years of housekeeping supervisory experience and/or three years as a Director of Housekeeping in an institutional or retirement facility.

Special courses or certifications such as National Executive Housekeepers Association Certificate or a technical degree in a field related to industrial housekeeping and laundry are preferred.

High school education required.

The ability to think analytically and make independent and accurate decisions in solving problems and improving services.

Proficient in maintaining and tracking deep cleaning and carpet cleaning status, can create actionable reports to improve efficiency and guest satisfaction and monitor team productivity.

Advanced technical skills, including strong knowledge of building systems, safety regulations, and modern facilities management practices. Must also demonstrate advanced computer proficiency, including expertise in Microsoft Office, as well as the ability to use technology and data to support operational efficiency and high-quality service delivery in an upscale retirement community.

Working knowledge of the Environmental Services industry included but not limited to the following areas: The use of floor equipment, carpet care techniques, chemical use and laundry equipment.

Drug-free workplace

EEO & E-verify employer

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