Director of Facilities and Technology (Broadcast Operations Leader)

MEDIA SCHOOL (BL-MSCH-IUBLA)

The Media School at Indiana University (IU) is built on a decades-long tradition of journalism, film, media, and communication at one of the nation's premier public universities. Our programs focus on teaching, researching, and creating media from academic, creative, and professional perspectives. The Media School is committed to building and supporting a strong community of students, scholars, practitioners, and staff.

Department-Specific Responsibilities

Provides long-term strategic direction, lifecycle planning, and equipment replacement strategies for classrooms, broadcast studios, podcast/audio labs, editing suites, and technology spaces across multiple school locations.

Supervises and leads full- and part-time technical specialists and facilities staff across multiple school locations. Cultivates a customer-service-oriented team culture grounded in collaboration and innovation.

Leads major facilities renovations, studio upgrades, and technology rollouts in close coordination with vendors and university partners such as Capital Planning and Facilities and University Information Technology Services (UITS).

Establishes effective technical support and escalation processes for faculty, staff, and students. Partners with UITS and University Information Security Office (UISO) teams to maintain secure, reliable connectivity for broadcast, streaming, audiovisual, and other network-connected systems.

Oversees building safety, security, and emergency preparedness by establishing, communicating, and enforcing safety protocols in partnership with IU Police Department, fire marshals, and university risk offices.

Partners with academic leadership, faculty, Indiana Public Media (IPM), and Media Productions to ensure facilities and technical resources align with teaching, production, and research goals.

Researches and introduce emerging media technologies, operational standards, and policies that foster efficient, safe, and modern learning and production environments.

Assesses physical space utilization and advise leadership on optimizing classroom and studio spaces to meet strategic school objectives.

Acts as a change manager during facility upgrades and operational shifts.

General Responsibilities

Directs operations for technical aspects of the radio, television, and/or cinema broadcasting function for the university.

Hires, trains, evaluates, coaches, assigns work, sets goals and objectives, determines staffing needs, and directs the work of lower-level Broadcast Operations Leaders, Technical Specialists, Broadcast Technicians, and/or Audio/Visual Technicians.

Determines equipment needs for radio, television, and/or cinema facilities, including infrastructure, hardware/software, training, operations, policy, and internet streaming and webcasting; plans, purchases, and oversees installation and maintenance of radio, television, and/or cinema equipment and software.

Develops and implements processes, standards, and policies that impact broadcasting and production technology and equipment, while remaining compliant with Federal Communications Commission (FCC) and other applicable regulations.

Researches industry trends and best practices, explores new and existing technology and equipment, and makes strategic recommendations to achieve long-term broadcasting and production goals.

Administers capital equipment budget, including solicitation and coordination of requests, needs assessment, and final determination of specifications; initiates equipment grant application process and administration of awarded grants including allocation and reporting.

Coordinates and/or troubleshoots signal transmission with cable and satellite services providers to align technical systems, scheduling, and procedures.

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION

Required

Bachelor's degree in broadcast, electrical, or electronics engineering; telecommunications management, IT, or related field

WORK EXPERIENCE

Required

4 years technical experience in public broadcasting, audio/video/IP production, Engineer in Charge, systems design, or related field

1 year of management experience in relevant field

Preferred

3 years of senior management experience in relevant field

Experience providing or overseeing IT support in a technology-intensive environment, including troubleshooting computers, software, user accounts, classroom or studio systems, and network-connected media equipment

SKILLS

Required

Proficient written and verbal communication skills

Maintains a high degree of professionalism

Demonstrated time management and priority setting skills

Demonstrates a high commitment to quality

Excellent organizational skills

Excellent collaboration and team building skills

Effectively coaches and delivers constructive feedback

Instills commitment to organizational goals

Demonstrates excellent judgment and decision-making skills

Effective conflict management skills

Builds and manages effective teams

Preferred

Demonstrated experience managing media and learning facilities

Proven success in long-term planning, equipment replacement strategies, and space utilization analysis

Substantial management experience, including supervising staff, improving workflows, and maximizing staff resources

Demonstrated success in fostering a positive, collaborative, customer service-focused culture

Experience leading complex capital projects

Strong working knowledge of facility safety standards, emergency preparedness, risk mitigation, and regulatory compliance

Demonstrated success at effective change management

Working knowledge of network and cybersecurity practices for IP-based broadcast, streaming, audiovisual, and building systems, including access controls, network segmentation, patching, monitoring, and incident escalation

Enthusiasm for exploring emerging digital media technologies

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Indiana University Bloomington Campus

Franklin Hall, Radio and TV Building, and other Media School facilities

This is an in-person position.

$86,000 - $96,000 annually

8am-5pm, although the facilities and technology team provides ongoing technical support after 5pm and supports occasional evening and weekend events.

For full-time staff employees, Indiana University offers a wide array of benefits including:

Comprehensive medical and dental insurance

Health savings account with generous IU contributions

Healthcare and dependent care flexible spending accounts

Basic group life insurance paid by IU

Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental d