District RV Resort Manager

Overview

District RV Resort Managers are responsible for the operational and the continued profitability of two or more resorts and serve as the day-to day point of contact for guests and residents. They are in charge of everything from administrative activities, marketing, leasing and home sales of new and pre-owned homes, to property maintenance, budgeting, and most importantly resident and guest relations.

Job Duties

Ensures guests & residents receive the highest levels of service consistent with Sun's Customer Service philosophy (Essential)

Resolves complaints & responds to issues in a timely manner; Offers solutions consistent with guidelines (Essential)

Manages the rent collection process, including collecting, posting & depositing income from leasing of rental sites. Ensures bad debt is submitted to collections (Essential)

Handles delinquencies & approves eviction proceedings while adhering to Sun's policies (Essential)

Ensures compliance of policies designed to increase team member safety. Submits workers' compensation reports & incident reports on a timely basis (Essential)

Ensures compliance with the federal state & local agencies that regulate fair housing laws & resort operations (Essential)

Ensures that overall resort appearance is well maintained to Sun's curb appeal standards (Essential)

Coordinates team member selection and development and ensures team members comply with appropriate policies and procedures.

Monitors, codes, & approves all invoices for operating expenses & sales related costs. Maintains petty cash and activity accounts

Consults RVP to determine the best course of action in the event a question or situation does not have an established guideline

Oversees & accounts for balancing of RV income nightly. Signs off on bank deposits & forwards RV income report to Main Office

Inspects & recommends purchase and renovation of repossessed homes

Markets models, pre-owned, & brokered homes for sale in the resort. Prepares documents to list & sell homes

Identifies & prepares sites for Sun Homes models. Coordinates with maintenance team to ensure vacant sites are prepared for home move-ins

Assists RVP with developing a marketing strategy and maintaining effective advertising to attract prospective guests to resorts in their portfolio. Stores copies of marketing materials, ads, flyers, outreach programs, etc

Assists RVP with preparation of annual operating budgets. Provides accurate data to assist in capital expenditure & expansion budget

Reviews monthly property accounting reports & compiles reports for the Accounting department. Prepares monthly explanation of P&L variances

Requirements

High School Diploma or GED (Required)

2 years in property management/resort experience including 2 years of supervisory experience (Required)

6 months in previous sales and leasing experience (Preferred)

6 months in experience working in the hospitality industry (Preferred)

6 months in experience using NetSuite (Preferred)

General knowledge of maintenance

Solid negotiation skills

Ability to thrive in a fast-paced environment

Working knowledge of basic accounting principles

Thorough knowledge of federal, state and local laws pertaining to fair housing and employment law

Basic computer proficiency, including email, the internet and Microsoft Office Suite

Flexibility to respond to resort needs during non-business hours

Ability to live on-site within the resort (housing provided), if applicable

Required Certifications/Licensures:(Valid driver’s license)

REWARDING BENEFITS

At Sun Outdoors, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.

Comprehensive Medical and Prescription coverage with multiple plan designs so you can choose the plan that best meets the needs of you and your family

Comprehensive Dental Plan

Vision Plan

Voluntary Health and Dependent Care Reimbursement Accounts

Life and Accidental Death and Dismemberment Insurance

Short and Long-Term Disability Coverage

401(k) Plan with Sun matching contribution

Paid Parental Leave

Employee Assistance Program

Identity Theft Insurance

Legal Assistance Plan

Pet Insurance

Tuition Reimbursement program providing financial support to team members who further their formal education

Vacation RV Site Discounts for team members when visiting Sun Outdoors locations across the nation

Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more

Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty