Manager, Food Safety & Quality Systems

Company Description:

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

Department Overview

The U.S. Food Safety & Quality Systems Team is part of the North America Supply Chain function that enables the McDonald’s System to connect customers with food they love and trust. On this team, we care about talent development. Team members will be given opportunities to learn and stretch their skills. They will have resources available to them as they develop and, although the journey will be theirs to own, they will not be alone. They will need to show strong knowledge of both the basics of food safety and quality systems as well as data analysis and interpretation. The team will look to the FSQS Supplier and Distributor Performance Manager as the produce, potato and oil category expert on food safety and quality.

Duties

Develop and deliver technical understanding and business insight of the produce, potato and oil supply chain to provide continuously improving food safety solutions to serve safe, consistent, gold standard food

Design, maintain, and improve food safety risk management systems, focusing on results most meaningful to the customer and business

Proactive management, oversight and deployment of prioritized FSQ activities across 3LS – produce, potato and oil suppliers, distributors and restaurants - to continuously improve and optimize food safety performance and enhance brand protection

Communicate and promote FSQ strategy across 3LS to influence change, manage issues and continuously improve food safety and overall business system performance

Benchmarks within and outside of the system representing McDonald’s on industry issues to identify and integrate best-in-class practices, driving FSQ improvement

Partner with supplier partners by traveling (about 10% travel) to manufacturing sites and collaborating on FSQ improvement plans sharing best practices across the category and system

Key Needs of the Role

Collaborates in development, support, and execution of the department FSQ strategy and scorecard measurements

Maximize impact as a member of the U.S. Supply Chain Manager Team and across the US and GSC/global business

Local/State/Federal public health department engagement, etc.

Embraces artificial intelligence (AI) tools and desires to develop generative and agentic AI skillset

Maintains and utilizes all global and US databases (e.g. OnPoint, Product Incident Database) with accountability for tracking tool development and enhancement

Enables processes and ways of working, focusing on driving results and outcomes to meet and exceed the unique needs of our customers

Qualifications

7+ years of produce of experience in food safety and quality experience preferably in the agriculture or produce category

Bachelor’s degree required, preferably in food science, chemistry, biology, agriculture or related fields

Ability to build trust and credibility as a valued business partner by leveraging subject matter expertise in support of others and business objectives with suppliers, cross-functional partners, operators (franchisees) and industry

Assessment of FSQ supply chain risks and development of mitigation plans

Ability to influence and proactively manage stakeholder expectations through effective communication

Incorporates learnings obtained through external networking and benchmarking to drive continuous improvement

Demonstrated Power BI fluency and ability to build data dashboards and ability to catch on and adapt to new technologies and systems

Ability to communicate and effectively story tell for the intended audience from technical experts to senior leadership

Demonstrated passion and commitment to coaching and developing others

Proficiency in Excel

Compensation

Bonus Eligible: Yes

Long - Term Incentive: Yes

Benefits Eligible: Yes

Salary Range

The expected salary range for this role is $118,769.00 - $148,461.00 per year

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we may also consider your experience, and other job-related factors.

Additional Information:

Benefits eligible: This position offers health and welfare benefits, including but not limited to comprehensive health insurance, which includes medical, prescription drug, mental health, dental and vision coverage, as well as, life insurance.

Bonus eligible: This position is eligible for a bonus, calculated based on individual and company performance.

Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonald’s long-term incentive plan.

McDonald’s is an equal opportunity employer. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.