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Job Description & Responsibilities

We are seeking a highly skilled, detail-oriented Field Application Engineer to join our growing team. As a Field Application Engineer, you will be a critical member of our Air Force Team based in Fort Collins, CO, supporting a government sustainment program for our tactical communications solutions. Our programs support Defense, Communications, Security Forces, and Convoy Operations missions.

In this role, you will serve as the technical lead and subject-matter expert for equipment sustainment, logistics, and performance reporting for fielded Wave Relay® MANET systems. You will own the data that tells our customers how their equipment is performing: tracking deployed assets and Government Furnished Equipment, capturing and analyzing equipment deficiencies, calculating reliability metrics, and delivering accurate, on-time Contract Data Requirements List (CDRL) deliverables. You will have direct and recurring interaction with customers and play a pivotal role in communicating technical challenges and performance trends to Program Engineers and Program Managers.

This position requires exceptional attention to detail and a strong commitment to Government deliverables. Your reports will directly inform customer readiness decisions, spares procurement, and engineering improvements.

Position Responsibilities

Developing and delivering CDRLs and other contractual technical deliverables, including failure analysis, performance analysis, maintenance service, spare parts, IUID, and GFE inventory reports

Calculating and reporting equipment performance metrics, including Mean Time Between Failures (MTBF), Mean Time to Repair (MTTR), and Operational Availability (Ao)

Tracking Equipment Deficiency Reports (EDRs) through root cause analysis, corrective action, and closure within a closed-loop FRACAS, and translating validated deficiencies into Engineering Change Proposals (ECPs)

Maintaining the program maintenance database and managing asset tracking, IUID, and Government Furnished Equipment (GFE) accountability across deployed customer sites

Supporting configuration management, Configuration Control Boards, and Government reviews

Briefing system performance data to key stakeholders and providing technical advice to management on strategic or project issues

Conducting development testing on new and existing Wave Relay® products and completing engineering tasks such as defining requirements, interpreting diagrams and specifications, developing test plans, and writing technical reports

Serving as a technical specialist on the Wave Relay® suite of products, providing direct customer support, training, and integration assistance for external systems, sensors, and components

Traveling to test locations and customer sites to support the testing, evaluation, deployment, and sustainment of the Wave Relay® system

Job Qualifications & Experience

Minimum Qualifications

Seven (7) or more years of relevant experience, not inclusive of education

Associate’s degree or equivalent from an accredited college or university

Experience managing equipment inventory, logistics, or tracking fielded equipment

Experience developing and delivering Government contract deliverables such as CDRLs

Experience collecting and analyzing equipment performance data, including reliability and maintainability metrics such as MTBF and MTTR

Exceptional attention to detail and a demonstrated record of meeting deliverable deadlines

Knowledge of networking and IP schemes and/or knowledge of radio frequencies (RF) and wireless communications

Experience working with customers and as part of a team with remote members

Excellent communication skills (verbal and written) and presentation skills

Proficiency in Microsoft Word, PowerPoint, and Excel

Must be willing and able to travel 10% of the time

Must have a United States security clearance or the ability to obtain a United States security clearance

Preferred Qualifications

Technical degree (preferably in Electrical, Computer, or Software Engineering, or another discipline with a focus on system integration) or equivalent experience

Experience managing a government logistics program

Experience with FRACAS processes (MIL-HDBK-2155), IUID, and Government property accountability

Experience with configuration management and technical data packages (MIL-STD-31000)

Reliability or logistics certification, such as ASQ Certified Reliability Engineer (CRE)

Advanced Excel skills, or experience with data analysis and visualization tools such as Power BI or SQL

Comprehensive knowledge of Mobile Ad hoc Networking

Current Network+ / Security+ certification or other networking certifications

Proven experience writing reports and building test plans

Experience in performing consultative, solutions-based design and implementation for clients

The salaried pay range for this role can vary from $106,000 to $132,000 per year based on the selected individual's education and experience. Persistent Systems, LLC offers a comprehensive benefits package including medical, dental, vision, life, and disability insurance; paid-time off; flexible spending accounts; 401(k) plan with company match; fitness membership reimbursement; tuition assistance; mental health benefits; and veterinary benefits.

Company Overview

Persistent Systems, LLC, a leader in defense technology, has been engineering secure Mobile Ad Hoc Networking (MANET) solutions since 2007, enabling joint forces and multinational coalitions to communicate, collaborate, and achieve mission success. Persistent created the Wave Relay® Ecosystem, a unified data network for unmanned systems, sensors, and software, empowering warfighters to accomplish tactical objectives across the operational area.  Built on the company’s Wave Relay MANET and Cloud Relay™ technologies, this ecosystem delivers a global data fabric for military, first responders, and commercial users. Persistent has offices in New York City, Colorado, North Carolina, Montana, North Dakota, and Wyoming.