Recreation Director

The Recreation Director works with the Resort Leadership to ensure the overall supervision, coordination and implementation of guest activity programs and group recreation/leisure activity programs, pool activities, the children's club and fitness center. The Recreation Manager operates with substantial latitude in the supervision of the overall recreation program. Complies with all state regulations to fitness center and to conduct recreational and pool activities. Commitment and dedication to our Spirit of Service culture is an expected behavior to be displayed towards our guests and team members at all times.

Here's why you'll love it here..

We offer an excellent benefits package to our full-time Team Members that include:

Salary range: $66,500 - $85,500 per year

Medical, Dental, and Vision insurance from Day One

Financial Wellness - 401k plan with company match, Life insurance, Company stock purchase program

Team Member Travel Program - enjoy discounted rates at incredible properties around the globe

Generous Paid Time Off Program

Paid Sick Days

Team Member Recognition and numerous learning and advancement opportunities

and more!

HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

Additional Responsibilities Include:

responsible for supervising all areas of the Recreation Department. These tasks can include but are not limited to all aspects of staffing, programming, planning and implementing guest events which serve the purpose of entertaining our guests.

Ensures that safety measures are always being followed and enforced. Keeps abreast of rules pertaining to but not limited to COVID and water safety.

Directly responsible for the hiring, coaching, scheduling, payroll and providing direction and guidance in the recreation department.

Provides outstanding guest/owner service at all times.

Works with the Resort Management in creating and annual budget outlining all revenues and expenses for the fiscal year. Updates forecast and justifies revenues and expenses on a monthly basis. Responsible for adhering to all cash handling procedures as designated by Standard Operating Procedures.

Evaluates programs for effectiveness/participation and adapts programs as necessary. Continually seeks new and exciting programs and ideas to improve, expand and keep overall program. Monitors and evaluates recreation program content and prepares communication material (flyers, handouts, postings, etc.) to attract participants and promote program awareness and interest.

Works directly with AGM/ General for coordination of special functions.

Responsible for assisting the enhancement of services. Supervises pool activities, pools, and towel inventory control, as well as all other activity common areas.

Maintains and orders recreation supplies and inventory.

Ensures that the proper cleanliness and maintenance of all areas of responsibility to include but not limited to pools, pool decks, children's club, fitness center.

Oversees and determines the resolution of problems arising from owner/guest concerns with a commitment to satisfying every owner/guest.

Must be flexible to work variable shifts to include weekends and holidays.

Responsible for achieving or exceeding the gross and net income for F&B outlets. Responsible to achieve or exceed the per occupied suite goal based on SALT scores for the department.

Participates in all F&B operations on a daily basis to assist with workload and respond to guest/owner inquiries regarding F&B, retail and resort services and determines the resolution of problems arising from guest/owner concerns, inventory, supply issues, staffing issues and other unusual requests and inquiries

Develop menus and food & beverage marketing strategies: implement new seasonal menus and marketing strategies to drive revenues.

Comply with all health & QA standards

Perform other reasonable duties as requested by management.

What are we looking for..

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. We believe that at the core of our company’s success are our Team Members!

To fulfill this role successfully, you must possess the following minimum qualifications and experience:

3–5 years of experience in resort recreation, hospitality, or related field

Minimum 2+ years of leadership or supervisory experience

Strong organizational, leadership, and communication skills

Ability to work flexible hours, including weekends and holidays

Comfortable working outdoors in varying weather conditions

High school diploma or equivalent\Valid Hawaii Health Card/Food Handler’s Card

Valid Hawaii Alcohol Awareness Training Certification

Familiar with Liquor Commission and Blue Card requirements. Must be of legal age to serve and sell alcohol.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Bachelor’s degree in Hospitality, Recreation, or related field

5–7 years of relevant experience

Certifications (First Aid, CPR, Lifeguard, CDA)

Experience with entertainment programming and guest engagement in a fast-paced environment

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodations.