HOSPITALITY ADMINISTRATIVE SPECIALIST NF3 (NF-03)

Summary

Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.

Duties

MAJOR DUTIES: Serves as a Hospitality Administrative Specialist within Marine Corps Hospitality Services (MCHS), providing cross-functional administrative and operational support for Inns of the Corps and Marine Lodge programs. Reports directly to the Regional Lodging Manager and provides administrative and operational support to General Managers and designated MCHS leadership. Functions as a flexible MCHS resource responsible for promoting continuity of operations, administrative efficiency, consistent application of MCHS requirements, and exceptional guest service. Organizes the flow of operational and administrative processes; establishes the status of actions on projects and program operations; reviews and interprets directives and regulations; maintains official files; and advises management on the development and implementation of local administrative directives, procedures, internal policies, and work methods affecting MCHS operations. Provides contract, procurement, invoice, and financial administrative support for MCHS. Maintains related administrative files; coordinates temporary additional duty travel, work orders, contracts, subscription renewals, purchasing requirements, and vendor documentation; monitors service and performance periods; and tracks invoices and supporting documentation through approval and payment in coordination with Finance, Procurement, Contracting, vendors, and appropriate MCHS leadership. Serves as an administrative support resource and Human Resources liaison for MCHS operations. Assists General Managers with recruitment actions, vacancies, hiring packages, candidate selections, onboarding, personnel actions, staffing trackers, position description updates, leave documentation, and other personnel requirements while coordinating with the servicing Human Resources office. Conducts timekeeping and payroll reviews to identify missing punches, incorrect labor charges, meal-period issues, leave discrepancies, and other errors, and coordinates corrections with General Managers and designated supervisors. Coordinates and tracks TAD and travel requirements, including requests, approvals, reservations, funding information, itineraries, amendments, and post-travel documentation. Provides contract, procurement, invoice, and financial administrative support; maintains related files; monitors service and performance periods; coordinates with vendors, Finance, Procurement, and Contracting personnel; and tracks invoices and supporting documentation through approval and payment. May also gather statistical data, monitor support budgets, assist with financial plans, maintain office supplies, support special events, and prepare or conduct briefs, presentations, and training sessions. Supports operational readiness, audits, inspections, quality-assurance reviews, special projects, and MCHS initiatives. May inspect guestrooms, public areas, workspaces, storage areas, and other hotel operational areas for compliance with MCHS standards, established SOPs, and applicable requirements. Maintains reports, correspondence, records, trackers, and management briefing materials and provides the Regional Lodging Manager visibility of staffing actions, administrative requirements, outstanding deadlines, and operational concerns requiring leadership attention. Maintains professional working relationships with General Managers, MCHS leadership, Human Resources, Finance, Procurement, Contracting, installation representatives, vendors, and other stakeholders. Handles personnel, financial, and operational information with appropriate confidentiality.

Qualifications

MINIMUM QUALIFICATIONS: Three years of experience that demonstrates broad knowledge of administrative practices and principles. Knowledge of hospitality operations and administrative management practices, with working knowledge of Human Resources, recruitment, timekeeping, payroll, procurement, travel, contracts, and records management is preferred. Ability to interpret and apply policies, SOPs, MCHS standards, directives, and administrative requirements; manage multiple facilities' requirements, priorities, projects, and deadlines; prepare professional correspondence, reports, presentations, and administrative tools; identify discrepancies and recommend corrective action; and exercise sound judgment when handling sensitive or confidential information. Skill to operate a personal computer and associated peripheral equipment and software. Skill to communicate effectively and professionally with employees and management at various levels and to represent MCHS with Human Resources, Finance, Procurement, Contracting, installation representatives, vendors, customers, and other stakeholders. Experience in addressing customer inquiries, providing appropriate direction, and resolving customer concerns.

Requirements

EVALUATIONS:

Key requirements

See Duties and Qualifications

How you will be evaluated

Your application/resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. This vacancy will be filled by the best qualified applicant as determined by the selecting official.

How to apply

All applications must be submitted online via the MCCS Careers website: https://careers.usmc-mccs.org/psc/hprd/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=79480&PostingSeq=1. Resumes/applications emailed or mailed will not be considered for this vacancy announcement. To be considered for employment, the application or resume must be submitted online by 11:59 PM (ET) on the closing date of the announcement. TO ALIGN WITH THE MERIT HIRING PLAN, FEDERAL AGENCIES WILL NOT ACCEPT RESUMES THAT EXCEED TWO PAGES. ACCORDINGLY, THE NAF HRO WILL ONLY CONSIDER RESUMES THAT ARE TWO PAGES OR FEWER. RESUMES EXCEEDING THIS LIMIT WILL NOT BE REFERRED AND WILL BE DEEMED INELIGIBLE FOR CONSIDERATION. Please include the below list of required documents with your application: Education/certification certificate(s), if applicable. If prior military, DD214 Member Copy If you are an Active Duty Service member who will be retired from service within 120 days of the application date, you must submit a DD214 or Statement of Service with your application to receive further consideration for any regular part-time or full-time positions. In accordance with 5 USC § 3326, recently retired Servicemembers are subject to a 180-day waiting period before they may be appointed to Federal service, regardless of hiring authorities. When applicable and all requirements are met, those candidates must have submitted the required documentation at the time of their application before an agency can request a waiver. Note: For positions that require a degree, certification, and/or specific education requirements (e.g., a minimum number of credit hours toward a degree), applicants must submit supporting documentation (e.g., transcripts, diplomas, certifications) at the time of application. Applications that do not include the required documentation may be determined ineligible, as minimum qualifications cannot be verified. If you are using an employment preference, please ensure your application includes the correct required documents to verify eligibility: Military Spouses Copy of the sponsor PCS orders identifying a dependents-authorized move and reporting date to the new duty location. Copy of marriage license or military dependent ID if dependent name is not listed on PCS orders. In order to qualify, date of marriage or military dependent ID must be prior to reporting date listed on PCS orders. For spouses with current or prior Federal service, submit a copy of the most recent performance appraisal rating and, if applicable, documentation of appointment eligibility. Veterans Copy of DD214 citing general or honorable discharge. Persons with Disabilities Proof of Disability Documentation from: doctor, licensed medical professional, licensed rehabilitation professional, or any federal, state, District of Columbia, or US territory agency that issues or provides disability benefits. Be advised - the Family Member Employment Assistance Program (FMEAP) can help assist all Military affiliated family members and Veterans with their job search. The FMEAP offers a range of services, including job search assistance, resume support, mock interviews, and more. To access these resources, please call 760-830-4030 or email plmsppd@usmc.mil.

Other information

Note: To check the status of your application or return to a previous or incomplete application, log into your MCCS user account and review your application status. SELECTIVE SERVICE REGISTRATION: If you are a male born after December 31, 1959, and are at least 18 years of age, government employment requires that you must register with the Selective Service System, unless you meet certain exemptions. You must be able to show proof of registration or your exemption, as part of the required suitability background investigation. GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, sex, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis. It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp. As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made. Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS. This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce. Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card. IF APPLICABLE, INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENTS DISCRETION WITHOUT FURTHER COMPETITION. ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME (ET) ON THE CLOSING DATE LISTED IN THE JOB POSTING.